Daniel Tye Email & Phone Number

San Francisco Bay Area

 Oversee comprehensive account management processes, ensuring seamless client interactions from initial engagement to post-deployment support. Secure and manage purchase orders, ensuring timely and accurate processing to meet client needs and expectations. Develop and execute detailed deployment project plans, coordinating timelines, resources, and milestones to ensure successful delivery. Manage all equipment and personnel involved in deployment projects, ensuring optimal performance and adherence to project specifications. Collaborate with cross-functional teams to streamline operations and enhance service delivery. Conduct regular reviews and assessments of deployment projects to identify areas for improvement and implement corrective actions. Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring high levels of client satisfaction. Implement and monitor KPIs to track performance and drive continuous improvement in account services. Stay abreast of industry trends and best practices to ensure the company remains competitive and innovative in its service offerings.

Pleasanton, California, United States

Concord, California, United States

 Managed entire sales pipeline from lead to opportunity conversion and eventual sale.  Between August and December 2021, doubled annual revenue, achieving 111% of goal.  Built national lead affiliate program including, mapping Salesforce stages, email templates, call scripts, process mapping, and contact automation. Instituted customer success changes in our post sales cadence, which resulted in faster deposit acquisition and a better overall customer experience.

Alameda, Ca

As a Sales Support Manager, I served as in a key leadership role for global manufacturing efforts and managed order pipelines with the Vice President and Director of Manufacturing. I oversaw business insight reporting and led deep dives for key accounts. I led product launch activities with the Product Management team, which included conducting forecasting and securing initial product runs. I also partnered with the Customer Success leadership team to build a long-term strategic vision to drive and broaden adoption across various product lines. • Created new KPIs, dashboards, and analytics for global order entry activities, defined operator contribution, geographic account assignments, and increased productivity by 102% over five years. • Developed business requirements documentation, process workflow diagrams, and functional to drive new growth and operational initiatives, which reduced employee onboarding from 90 days to 15. • Coordinated cross-functionally with Manufacturing, Product Management, Sales, and Executive Management teams to prioritize and develop the manufacturing line for product delivery. • Delivered presentations on sales figures, monthly and quarterly shipment numbers, and outstanding order receivables to executive management.

San Jose, Ca

As a Technical Support Manager, I increased western region revenue by 94% in six months, grew annual sales by 56%, and generated for over $1M in additional revenue within the national big box retail and e-tail channel. I also built the dealer incentive and VIR programs, which enhanced sell through data and generated $2.6M YoY. • Led a sales initiative to upgrade and convert to integrate connectivity solutions products into existing systems for key partners, which generated new business opportunities and drove product adoption. • Managed and built sales engineering teams from the ground up, led recruitment initiatives, set team objectives, developed the onboarding program, and monitored group KPIs. • Created new training curriculum for Atlona’s partners, coordinated analytics-based training activities, and delivered over 250+ webinars on industry best practices, technology, and the partner program.• Owned the end-to-end business processes from ideation to execution, which included gathering requirements, leading design efforts, and managing the build out and implementation.• Optimized resource management functions, conducted demand forecasting, and analyzed resource capacity to identify process improvement opportunities and support business operations.

San Jose, Ca

As a National Sales Manager, I grew retail channel business by 34% YOY, introduced new products to top tier clients, and re-established business relationships with large retail partners.

Fremont, Ca

As an Inside Sales Director, I generated $1.3M in sales for the first six months of 2009, achieved a promotion to the premier account team within five months, and grew a territory from $661K in revenue to $1.18M. I also developed account specific plans to maximize account penetration and conversion, which increased revenue and grew accounts by over 45% YOY.

El Cerrito, Ca

As an Internet Sales Director, I managed a team of five Sales Representatives and maintained exceptional customer satisfaction and outstanding repeat business and referrals. I also led the department’s highest volume month in a year with 52 sold units, generated new business, and fielded over 50+ prospecting calls per day.

Concord, Ca

As a Sales Manager, I led day-to-day operations, oversaw a 14-person sales team, delivered training to team members on closing techniques, and successfully increased sales volume from 11th to 8th place in the district.

Pleasanton, Ca

As a Sales Manager, I oversaw a sales team of five representatives to track profit objectives and customer satisfaction, which included selling and delivering 550+ automobiles per year generating $11M in annual revenue. I also generated a profit per unit average of $2.7K with a high product penetration percentage, which included leading negotiations with credit buyers.

San Diego, California, United States

Diploma, General Education

General