Customer Success Manager
Current- Building the foundation for the new Customer Success (West) team at Renaissance Learning Inc.
Jan 2023 - Present
AeroLeads people directory · profile
Daniel Veloz Email & Phone Number
Customer Success Manager @ Renaissance Learning
at
Renaissance Learning
1 work email found
@illuminateed.com
5 phones found area 909, 830, and 949
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success Manager @ Renaissance Learning
Location
San Dimas, California, United States
Company size
Who is Daniel Veloz? Overview
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Quick answer
Daniel Veloz is listed as Customer Success Manager @ Renaissance Learning at Renaissance Learning, a company with 1057 employees, based in San Dimas, California, United States. AeroLeads shows a work email signal at illuminateed.com, phone signal with area code 909, 830, 949, and a matched LinkedIn profile for Daniel Veloz.
Daniel Veloz previously worked as Customer Success Manager at Renaissance Learning and Program Manager at Fastbridge - Illuminate Education. Daniel Veloz holds Biology from Mt. San Antonio College.
Company email context
Email format at Renaissance Learning
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{first_initial}{last}@illuminateed.com
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AeroLeads found 1 current-domain work email signal for Daniel Veloz. Compare company email patterns before reaching out.
Profile bio
About Daniel Veloz
With over six years of work experience in the education technology sector, I am a passionate and driven Customer Success Manager at Renaissance Learning, a leading provider of assessment and practice solutions for K-12 schools. My mission is to build the foundation for the new Customer Success (West) team, and to ensure that our customers receive the best possible service and support. I have a strong background in project management, business operations, and customer support, as well as an extensive background in K-12 education, and that gives me a unique perspective on the science of learning and teaching.In my current role, I leverage my skills in SalesForce, JIRA, and ZenDesk to manage over 1000+ accounts, assist with account renewals and cross sales, and supervise and coordinate the implementation of enterprise and portfolio accounts. I also collaborate with other teams and departments to optimize the customer success process, and to provide feedback and insights to the product and engineering teams. Previously, I worked as a Program Manager at FastBridge, a subsidiary of Illuminate Education, where I streamlined the implementation and account management processes, and helped transition the customers from the discontinued Student Information System (ISI) product. I am always eager to learn new skills, tools, and best practices, and to share my knowledge and expertise with others.
Listed skills include Business Acquisition, Customer Success, People Management, Training And Development, and 38 others.
Current workplace
Daniel Veloz's current company
Company context helps verify the profile and gives searchers a useful next step.
Renaissance Learning
7 roles
Daniel Veloz work experience
A career timeline built from the work history available for this profile.
Program Manager
Finished sunsetting the Student Information System (ISI) Product for Illuminate, and was asked to help the newly acquired company, FastBridge, streamline their Implementation, and Account Management processes. - Optimized the Implementation process, and scaled it to accommodate more new business- Implemented SalesForce, JIRA, and ZenDesk- Assisted with.
Aug 2020 - Dec 2022
Project Manager
- Coordinated the discontinuation of a core product, Illuminate Student Information System (ISI)- Created JIRA and assigned work to engineers- Created action plans, and escalation paths for customer support team- Identified risk, and presented risk analysis to executives
Oct 2019 - Aug 2020
Senior Support Specialist
- Advanced to Senior Support Specialist, and assisted the State/ Federal Reporting teams- Expert in CA State Reporting for CA Schools (CALPADS)- Used PostGreSQL to update database to assist with grater support team- Assisted with new hire training and curriculum- Created client-facing virtual training workshops
May 2017 - Oct 2019
Support Specialist
- Tech support for School Districts with Illuminate Education Inc. software (Phone and email)- Specialized in Data and Assessment (Computer Aided Testing)- Answer and resolve complex technical issues in a timely manner- Assisted the Product, and data teams in researching bugs, and testing new features.- Assisted with QA and software release teams when.
May 2016 - May 2017
Apprentice Electrician
- Maintains tools, vehicles, equipment, and keeps supplies in order for the Foreman- Install, and maintain multitude of electrical components and equipment- Knowledge of CA NEC electrical codes, and CAL OSHA- Used Mathematics and problem solving techniques to complete complex and difficult jobs
Jan 2015 - May 2016
Crew Member
- Order writer- Worked cash register- Organized merchandise, quality control, stocking, and inventory- Provided Industry leading customer experience
Apr 2011 - Dec 2015
Team & coworkers
Colleagues at Renaissance Learning
Other employees you can reach at renaissance.com. View company contacts for 1057 employees →
LJ
Leslie Jennings
Colleague at Renaissance Learning
Baltimore, Maryland, United States, United States
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JC
Jess C.
Colleague at Renaissance Learning
San Diego County, California, United States, United States
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KB
Kate Barton
Colleague at Renaissance Learning
Greater Northampton Area, United Kingdom, United Kingdom
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JD
Janet Detert
Colleague at Renaissance Learning
Wisconsin Rapids, Wisconsin, United States, United States
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GS
George Schneiderman
Colleague at Renaissance Learning
New York City Metropolitan Area, United States
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RJ
Robin Jaeger-Hauer
Colleague at Renaissance Learning
Denver, Colorado, United States, United States
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CJ
Carol Johnson
Colleague at Renaissance Learning
Tucson, Arizona, United States, United States
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VE
Virginia Eber
Colleague at Renaissance Learning
Greater Chicago Area, United States
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OR
Octavia Rolle
Colleague at Renaissance Learning
London, England, United Kingdom, United Kingdom
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TM
Tiffany Moore
Colleague at Renaissance Learning
Olive Branch, Mississippi, United States, United States
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Leslie Jennings
Colleague at Renaissance Learning
Baltimore, Maryland, United States, United States
View →
JC
Jess C.
Colleague at Renaissance Learning
San Diego County, California, United States, United States
View →
KB
Kate Barton
Colleague at Renaissance Learning
Greater Northampton Area, United Kingdom, United Kingdom
View →
JD
Janet Detert
Colleague at Renaissance Learning
Wisconsin Rapids, Wisconsin, United States, United States
View →
GS
George Schneiderman
Colleague at Renaissance Learning
New York City Metropolitan Area, United States
View →
RJ
Robin Jaeger-Hauer
Colleague at Renaissance Learning
Denver, Colorado, United States, United States
View →
CJ
Carol Johnson
Colleague at Renaissance Learning
Tucson, Arizona, United States, United States
View →
VE
Virginia Eber
Colleague at Renaissance Learning
Greater Chicago Area, United States
View →
OR
Octavia Rolle
Colleague at Renaissance Learning
London, England, United Kingdom, United Kingdom
View →
TM
Tiffany Moore
Colleague at Renaissance Learning
Olive Branch, Mississippi, United States, United States
View →
1 education record
Daniel Veloz education
FAQ
Frequently asked questions about Daniel Veloz
Quick answers generated from the profile data available on this page.
What company does Daniel Veloz work for?
Daniel Veloz works for Renaissance Learning.
What is Daniel Veloz's role at Renaissance Learning?
Daniel Veloz is listed as Customer Success Manager @ Renaissance Learning at Renaissance Learning.
What is Daniel Veloz's email address?
AeroLeads has found 1 work email signal at @illuminateed.com for Daniel Veloz at Renaissance Learning.
What is Daniel Veloz's phone number?
AeroLeads has found 5 phone signal(s) with area code 909, 830, 949 for Daniel Veloz at Renaissance Learning.
Where is Daniel Veloz based?
Daniel Veloz is based in San Dimas, California, United States while working with Renaissance Learning.
What companies has Daniel Veloz worked for?
Daniel Veloz has worked for Renaissance Learning, Fastbridge - Illuminate Education, Illuminate Education, Inc., Morrow-Meadows Corporation, and Trader Joe'S.
Who are Daniel Veloz's colleagues at Renaissance Learning?
Daniel Veloz's colleagues at Renaissance Learning include Leslie Jennings, Jess C., Kate Barton, Janet Detert, and George Schneiderman.
How can I contact Daniel Veloz?
You can use AeroLeads to view verified contact signals for Daniel Veloz at Renaissance Learning, including work email, phone, and LinkedIn data when available.
What schools did Daniel Veloz attend?
Daniel Veloz holds Biology from Mt. San Antonio College.
What skills is Daniel Veloz known for?
Daniel Veloz is listed with skills including Business Acquisition, Customer Success, People Management, Training And Development, Account Management, Calpads, Data Analysis, and Jira.
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