Daniel Baum Email & Phone Number

Frisco, Texas, United States

At Hewlett Packard Enterprise since May 2024, I serve as a Technical Specialist, providing extensive technical pre-sales design and post-sales support for Enterprise, Commercial, and Academic accounts. My role involves customer and partner development focused on LAN, WAN, Security, and Wireless network technologies. I contribute to the pre-implementation of network designs with a specific emphasis on security and wireless technologies, and I conduct technical presentations and workshops to demonstrate product capabilities andbenefits to stakeholders.Selected Contributions:• Demonstrated product solutions through proof of value, proof of concept labs, presentations, and knowledge transfer sessions.• Collaborated with clients to understand their technical requirements and provide expert guidance on appropriate solutions.• Supported clients through the entire sales process, ensuring successful deployment and integration of solutions.• Maintained up-to-date knowledge of industry trends and HPE products to provide cutting-edge solutions.

Bentonville, Arkansas, United States

During my tenure at Cisco in Bentonville, AR from January 2021 to May 2024, I served as a Cybersecurity Technical Solutions Architect for EMEA and Americas regions. My role involved delivering pre-sales support to customers, partners, and sales teams, acting as a subject matter expert in cybersecurity solutions and design development. I guided the development of solutions to address vulnerabilities by articulating Cisco's security architecture and products. Additionally, I demonstrated security product solutions through proof of value, proof of concept labs, and presentations for both customers and internal teams.Selected Contributions:• Facilitated change and enhanced understanding through educational initiatives.• Engaged customers with security frameworks/technologies including SASE, SSE, EDR, Zero Trust (ZTNA), Network Security, Ransomware defense, VPN, Firewalls, DNS Security, Network Security, and Cloud Security.• Awarded Cybersecurity Technical Solutions Architect of Quarter '21 for EMEA.

Arkansas, United States

During my time at Cisco in Bentonville, AR from November 2017 to January 2021, I served as a Systems Architect, offering comprehensive technical pre-sales and post-sales support for Select Accounts across Transportation, Manufacturing and Banking sectors. I leveraged extensive expertise in Cisco products, encompassing routing (OSPF, EIGRP, BGP), Wireless, Voice, Network Security, Switching, Data Centre, and Cloud technologies. My role involved delivering customized solutions that addressed specific customer needs and industry requirements. I conducted technical demonstrations, presentations, and proof of concept labs to effectively showcase Cisco solutions to stakeholders.Selected Contributions:• Led local and regional teams in delivering exceptional technical support and project execution.• Collaborated with clients to understand business challenges and deliver appropriate technology solutions.• Escalated and resolved complex technical issues, ensuring client satisfaction and seamless operations.

Texas, United States

During my tenure at Brocade in Frisco, TX from November 2015 to November 2017, I held the role of Senior Systems Engineer. My responsibilities included providing technical pre-sales and post-sales support, specializing in developing architectural designs for Data Centers, Enterprise, government, and Partner development LAN, WAN, and Wireless networks. I demonstrated product solutions through proof of value, proof of concept labs, presentations, and knowledge transfer sessions. Additionally, I contributed to the design, implementation, and optimization of network infrastructures. I also delivered technical presentations and workshops aimed at educating clients on Brocade products and solutions.Selected Contributions:• Collaborated with clients to understand their networking needs and tailor solutions accordingly.• Supported sales team in achieving targets by providing expert technical guidance and support.• Achieved over 100% of quota consistently for 1.7 years.

United States

During my time at Cisco in Frisco, TX from July 2006 to November 2015, I served as a Systems Engineer specializing in Service Provider and Global Enterprise sectors. I provided technical pre-sales support and account management for Tier 2-4 Internet Cable TV Operators, focusing on Enterprise Security, SP Security, Enterprise Voice, DOCSIS Voice, Cable Access, Optical Networking, Rural Broadband, DOCSIS Video, large-scale routing, Data Centre, Enterprise Collaboration, and Mobile technologies. I led business service development for L2TP and delivered comprehensive technical support for Cisco products including routers, switching, Data Centre solutions, automation, wireless, and security. Furthermore, I developed and articulated technical benefits of Cisco products and solutions.Selected Contributions:• Delivered product solutions through proof of value, proof of concept labs, presentations, and knowledge transfer sessions.• Specialized in customer focus within manufacturing, retail, and data-center service providers (IaaS, SaaS).• Conducted internal training for Cisco sales teams to collaborate with partners that both sell and compete with Cisco.• Spearheaded major technology transition for Fortune 500 company, resulting in global savings of millions of dollars. Achieved multiple accolades: Systems Engineer of Quarter (3 times), Systems Engineer of Year (2 times), and Sales Achiever (5 times, exceeding 100% quota achievement).• Recognized as Sales Achiever (twice, over 100% quota achievement) and Systems Engineer of Quarter for strategic $14.5 million sale.

United States

Cisco Systems (incubation start-up) Business Unit responsibility's:• Engineering Curriculum, Training and Documentation Development• Deploying and Supporting backend systems in BU Data Centers Network Administration • Work with Service Providers gathering technical solution input and feedback for Product Research and Development• Voice protocols (SIP and h323), Network Engineering, Enterprise Routing and SP switching

United States

Responsibilities:Provided extensive and in depth troubleshooting, consultation support to independently debug complex product network and problems for contracted customers on the Cisco voice technology products. Performed analysis of low, medium and high complexity collaboration, routing, switching and multicast network designs, built simulated networks in test labs to resolve complex objectives, problems and/or test compatibility issues, plan and assist execution of Network Upgrades and Network Migration activities. Focal point for voice technologies (h323, SCCP), IP network routing issues (OSPF, EIGRP, BGP), Firewall security. TAC and High Touch Technical Services case escalation, Bug escalation, Bug scrubs for code recommendation. Worked as technical lead backup and escalation.

Arkansas, United States

Technical pre-sales responsible for all technical requirements for a fortune 1 customer: Collaboration, large-scale routing, switching and wireless. Onsite five days a week, walking the cubes and being a trusted advisor for whatever was needed.Proof of Concept/Value testing, customer product testings, customization product testing