Daniel Watts Email & Phone Number

Los Angeles, California, United States

Los Angeles, California, United States

Work with startups and Fortune 10 companies leading projects in fashion, AI, internal organization, and complex international projects. Conduct testing both on mobile and desktop apps and supervised other UX researchers.Conduct B2B research to determine various client needs, preferences, and habits. Work across departments directly influencing design, engineering, and marketing decisions. Delegate when needed and define research plans.

Conducted user research from start to finish for Fortune 500 companies including: Amazon, Google, Disney, Samsung, McDonald's, PepsiCo, Western Digital, and others.Responsible for managing complex, ambiguous research.Conducted significant international research using language and personal expertise of foreign markets. Used a variety of methods: diary studies, surveys, user interviews, customer intercepts, journey maps, persona building, feedback review, card sorts, unboxing, etc.Led client meetings and workshops with marketing and product teams.

Author of the top performing article on the RSI Security blog. Research and write cybersecurity articles ranging from healthcare to data protection to branding. Optimize articles for SEO and use targeted language to serve both inexperienced and experienced cybersecurity audiences.

-Implemented UX methodologies to improve customer satisfaction within gallery space by 28%.-Worked with media and sales team to increase ticket sales by an average of 35% per week.-Designed surveys, conducted solo and group user interviews, performed A/B testing, gathered ethnographic data, and analyzed quantitative data.

Designed and conducted field research in Hollywood, California for a total of 9 months studying the social dynamics of Hollywood TV and film sets. Interviewed over 180 industry professionals, compiled secondary research, and actively worked on sets to collect ethnographic data. Wrote a compelling story and presented my work at 4 different academic conferences and on a national radio show.

Conducted in-depth research to write segments for a daily, national, syndicated radio station.Managed new hires and developed training standards.Interviewed radio guests prior to show to ensure high quality storytelling.

Conducted in-depth research on a variety of technical subjects that directly informed policy makers. Urgently responded to shifting information and needs from multiple internal departments.Researched and wrote risk prediction reports. Developed an on-boarding program and hiring methods for new student hires.

Conducted in-depth research projects with patrons and curators on a wide variety of topics. Exhibited outstanding leadership by conducting trainings for over 250 employees.Conducted interviews, selected and trained new hires.Efficiently managed budget and resources to organize department events for 65 employees.