Partner with business owners to occupy space for licensed Pokemon TCG vending machines.Work with business owners to help increase foot traffic to their business.Promote my brand and PokeChest brand through social media and offer incentives to Pokemon TCG collectors through the E-commerce website.

Responsible for managing and innovating the Unilever-Amazon E-commerce logistics.Ensured that multi-million dollar orders were organized and sufficiently stocked.Organized and planned shipments throughout the country to fulfill market demand.

o Take Statements from insureds, claimants, and witnesses.o Obtain and review evidence, police reports and scene investigations to determine liability.o Investigate losses, establish damages and identify coverage issueso Negotiate/pay settlements with claimants

o Write insurance contracts over seven lines of business.o Facilitate and manage clientele files and transactions.o Educate insureds on insurance related products and contracts.o Maintain company set objectives and personal goals set within given parameters. o Provide excellent needs-based customer service that met compliant and technical standards.o Worked to de-escalate customer conflict and find appropriate resolution.

o Strategically scheduled team members to always maintain optimal staffing levels.o Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.o Assigned work to team members based on company needs, personal strengths and job knowledge.o Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.o Recruit, hire, and train new members of management, as well as new employees across three departments.o Worked to de-escalate customer conflict and find appropriate resolution.

o Completed all daily food orders and preparation with an efficient and quality-driven approach.o Answered customer telephone calls promptly and in an appropriate manner.o Shared best practices for sales and customer service with other team members to help improve the store's efficiency.o Managed a route of delivery drivers spanning over 300 square miles.o Worked to de-escalate customer conflict and find appropriate resolution.