Daniel Whiting Email & Phone Number

Ann Arbor, MI, US

South Jordan, Utah, US

Toronto, ON, CA

- Provide white glove service for the first 90 days of new CLEAR clients. - Responsible for having multiple training sessions with new clients / users as well as uncovering leads for potential growth within Thomson Reuters.- Work with each new client to understand their goals and help implement an efficient workflow to ensure those goals are met.

Toronto, ON, CA

 Lead external training for clients - design, develop, and deliver training sessions via WebEx for approximately 400 accountants and clients in order to prepare them for myPay Year End processes  Acting lead on internal coaching and in-depth trainings on our Accounting products and technical processes for new hires and existing team members Collaborate.

Toronto, ON, CA

 Processed payroll for over 200 clients in all 50 states. Utilized expert level of payroll, tax compliance, and system knowledge to administer policy and resolve issues. Assisted with new hire training and created departmental and procedural documentation.  Researched and resolved tax discrepancies on a quarterly and annual basis.

Toronto, ON, CA

 Assisted with the filing of quarterly and annual tax returns. Researched tax notices on clients’ behalves. Worked internally with payroll specialists to help resolve tax issues. Updated client tax information in payroll program to ensure correct taxation.

Provided countless customers with superior service on a regular basisTrained more than five employees on how to run the cash register, run the kitchen, clean up and close the store Managed time by making sure food orders were coming out on time with no customers waiting and cooperated with fellow coworkers Handled currency and balanced cash during work hours