Daniel Wick Email & Phone Number

- Mentoring and cross training new members on my team- Writing and maintaining technical system documents- Establish best practices for working with applications- Engage infrastructure teams to assist in troubleshooting problems- Investigate new software releases and determine benefits to the business- Align applications with Northwestern Mutual standards- Recommend system/application enhancements that will provide stability, performance, or reliability improvements- Understanding how the business areas use the applications and seek ways to enhance or automate processes- Review and provide guidance/direction on application changes- Carry out business continuity activities- Serve as a single point of contact for business processes and applications- Maintain applications, assist in troubleshooting issues, and applying fixes

- Develop test scripts- Coordinate testing efforts- Engage infrastructure teams to monitor the application under test and report on findings- Provide estimates and a test plan for testing efforts- Maintain the testing environment