Daniel Willingham Email & Phone Number

United States

• Delivered a wide variety of items to different locations. • Followed route and time scheduling with precision. • Reviewed all deliveries with customers to ensure product met their needs.

Tempe

• Effectively communicate with customers to diffuse frustrations and establish a trusting relationship. • Maintain subject matter expertise for the purpose of ensuring internal business processes, rules and practices and consistently apply knowledge required to perform technical and procedural aspects of the position. • Detect irregularities, determine and fix root causes through strong math and analytical skills. • Provide payment options and assistance in obtaining various company products and services while actively promoting the company and the value of its services. • Assist customers with opening or closing accounts, changing billing information and report any lost or stolen debit cards and issue new cards if needed. • Perform liaison duties between users, operations, and programming personnel in the areas of systems design, modifications or trouble shooting • Proactively communicate with internal departments in order to identify and correct all transaction and system performance related complications.

Chandler

Stock all supplies and ensure building is free from all trash and debris pre-cleaning, detailing and general upkeep of Chandler City Hall and other duties

Phoenix, Arizona Area

• Cultivated a friendly and heartfelt guest service experience.• Contacted school officials and requested payment for catering services rendered. • Utilized excel & word templates to create invoices, credits, and weekly menus.• Pulled and prepped food orders to be delivered daily. • Kept detailed inventory records for buyer reorders.• Operated all equipment and utensils in accordance with guidelines and safety procedures. • Delivered and served food orders to designated schools.

Scottsdale, Az

• Answered phones during non-business hours to provide information or take messages. • Verified and authorized all entrance/departure of employees and third parties to safeguard and theft and maintain security on premises.• Reported all daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. • Answer alarms and investigate disturbances, call police or fire departments in cases of emergency.• Patrolled premises to prevent intrusion or evict violators from premises.

United States

• Averaged 50 – 80 outbound calls daily. • Recruited new blood donors and verified all required customer information. • Addressed and resolved customer complaints in a professional and empathetic disposition. • Met or exceeded service and quality standards every review period.