Daniel Woo Email & Phone Number

• Digital Security as a Platform - Authentication- Leading the portfolio as an Agile Delivery lead overseeing projects and deliveries within the portfolio- Leading a team for delivery leads and scrum masters to ensure.
• Converted from service provider to direct FTE under HSBC (same role)
• Lead and managed transformation projects in Fraud portfolio across multiple regions in APAC region.
• Collaborated with technical teams and vendors to develop and align delivery goals to ensure quality project delivery within agreed timelines, cost and scope.
• Collaborate with IT, Analytics and Fraud Management teams in respective markets to deliver Fraud mitigation projects on assigned markets.
• Develop and update operational fraud process and procedures for front-end teams to support the new and existing product and services.

• Lead and managed transformation projects in Fraud portfolio across multiple regions in APAC region.
• Collaborated with technical teams and vendors to develop and align delivery goals to ensure quality project delivery within agreed timelines, cost and scope.
• Collaborate with IT, Analytics and Fraud Management teams in respective markets to deliver Fraud mitigation projects on assigned markets.

Federal Territory Of Kuala Lumpur, Malaysia

• Global Project Lead - Orica
• Manages a team of 6 project managers, driving the team towards quality project delivery.
• Responsible and accountable for all project deliveries and facilitates discussion with customers to understand and define project deliverables and scope
• Manages the teams utilization to ensure efficiency.
• Facilitates discussion between various teams for project delivery, team growth and process improvements
• Coached and guided project managers ensuring they understand their tasks and assisted them when they are facing respective project issues

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• First Line Manager - AP Project Services
• Managed and lead a team of 28 project managers
• Worked and facilitated discussions with stakeholders and customers towards expansion and team growth with new opportunities and role
• Focused on teams development and goals. Mentored and coached team members to achieve their personal goals, while driving team to maintain and improve overall performance
• Initiated and driven improvement plans and agile initiatives.
• Collaborated and lead discussions with leaders from other teams for new opportunities for growth and team expansion.

Malaysia

• Advisory Project Manager - ANZ Wealth, Westpac NZ, IBM Global Accounts EMEA
• Lead and managed assigned project within defined time, scope and cost
• Facilitates discussion among project stakeholders to define project requirements and implementation plans.
• Collaborated with different teams virtually to ensure smooth project delivery.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Project Manager - Takaful Malaysia, Ericsson
• Managed projects from operational infrastructure projects to transitioning projects
• Leads and facilitates discussion between project teams and stakeholders to ensure smooth and quality project delivery.

• KL Data Center Coordinator
• Assist in installation and escorting technical engineers into DC.
• Ensure SLAs and benchmarks are met by facilitating discussion with vendors and coordinates BCP as well as other risk management procedures for the DC

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Technical Support Engineer
• Technical support agent for D-Link products for customers based in Australia and New Zealand
• Assisted users with setup, configuration and troubleshooting for their D-Link network products