Product Manager
CurrentProduct Manager at Maya Tech, Sherman Oaks2017 — PresentProposed and developed a new browser based solution for our products forOTC locations. From ideation to deployment, I managed our SWE team, todeliver this new product within projected timelines. Facilitated crossfunctional collaboration with marketing team as well as direct client researchto fully satisfy client needs.● Increased persistent total transaction volume by over 100%● Reduction in client and their customers service issues by over 90%● Provided completely autonomous revenue stream with minimal initialoverhead.Overseeing development and deployment of new generation self-servicekiosk. The novel kiosk provided automated check cashing, international moneytransfer, cryptocurrency transactions, etc, completely unseen in industry.● UI/UX improvements lowering kiosk customer support and hardwaremaintenance by over 95%● Produced customer incentive programs increasing retention rate.● Streamlined cash logistics lowering overhead dramatically increasing ROI.Overseeing integration with FinTech partners like Fiserv, Sigue, Digital Mint,Tier 3/Alltrust, etc. and collaborating with multiple foreign and domesticdevelopment teams to bring their products to our automated platform.● Integration with Fiserv's bill payment system massively raised companyvaluation● Integration of Cryptocurrency transactions allowed clients to massivelydisplace existing competitors ATMs, by taking advantage of Cryptoboom.● Allowed licensing opportunities with all of our existing partners, offeringautomated kiosk services to replace labor overhead.
