Daniel Yun Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

30 Ross Street Forest Lodge Nsw 2037

• All aspects of IP related fault rectification, monitoring, developing and acceptance for all IP related networks and products.• Support to the 24x7 tier 1 operators, and involves on call work on roster providing 24X7 support to NOC• Responsible for both the IP/MPLS carrier network and the IVDN• Support to the business, customers and vendors. • From an operational perspective support engineering for design and deployment of new networks and products. • Assist planned… Show more • All aspects of IP related fault rectification, monitoring, developing and acceptance for all IP related networks and products.• Support to the 24x7 tier 1 operators, and involves on call work on roster providing 24X7 support to NOC• Responsible for both the IP/MPLS carrier network and the IVDN• Support to the business, customers and vendors. • From an operational perspective support engineering for design and deployment of new networks and products. • Assist planned outages and all planned work activities when required • Provide a range of network performance statistics and develop new reporting to assist network performance evaluation • Provide detailed operational lead inputs to major network and business projects.• Provide support to new networks and product such as QoS, Firewall and MPLS/VPN products and to any new networks purchased or built. • Provide support and at times training to Network operation teams to handle daily operations and support and the wider community on specialized areas of IP networks. • Maintaining fault restoration times and accurate Fault Ticket notes.• Responsible for follow escalated tickets through until resolution, and escalating these to vendors and engineering when required. Show less