Daniel Palacio Email & Phone Number

San Francisco, Ca, Us

San Francisco, California, United States

Regular contributor to a site that reviews comics and occasionally movies and music.

Placed through Image Staffing Inc. Verify county employees receive correct compensation upon retirement.

-Received purchase orders by phone, fax, or electronically, entered them into a database;-Followed up with customers to ensure that their requested products were received, assisted in investigation of missing products; -Attended meetings with other departments to share information on when back-ordered products would be back in stock; -Referred unresolved customer grievances to designated departments for further investigation;-Tools used: PC, phone, fax machine, copier/scanner; -Software used: SAP, IBM Lotus Notes, Microsoft Excel, Microsoft Internet Explorer.

-Signed up seniors for the client's Medicare Prescription Plan;-Explained the Medicare Part D Plan to seniors unfamiliar with the plan;-Acted as a lead; roamed the office floor and answered the questions of other agents.

-Took calls from victims of Hurricanes Katrina and Rita.-Entered their personal information into a database so their eligibility for federal assistance could be verified.

-Researched copyright info for song licenses over the internet;-Analyzed weekly new content reports that were anywhere from 350-1000 lines long;-Created an Excel Spreadsheet to track my weekly progress;-Communicated with record label representatives, musicians, and entertainment agents via e-mail.Filed contracts.

-Created and edited Excel Spreadsheets for purposes of Third Party Verification.-Helped to create the Methods and Procedures for my primary job function (processing Transfer requests) for use throughout the company.-Spotted and corrected errors in the reports and paperwork of others.-Facilitated communication between departments.-Used Microsoft Access to convert FTP files into Excel Spreadsheets.-Facilitated communication between departments.