Daniel Hubbell Email & Phone Number

Buffalo/Niagara, New York Area

o Reporting to V.P. of Finance, manage all aspects of customer billing via Zuora billing system including but not limited to: Account Management, Invoicing, Collections, Payment Processing, Reconciliation and Month-End Balancingo Responsible for tracking and reporting A/R, Revenue, Aging, and various other metrics via Zuora, Excel, Sigma, and in-house reporting toolso Create and implement billing procedures to streamline efforts and improve efficiencyo Review and provision all new customer contracts from Salesforce into Zuora billing systemso Serve as lead Zuora user administering user roles, profiles, and security policieso Resolve all customer disputes and negotiate repayment on delinquent accountso Represent Billing Department both internally and externally, as well as during frequent auditso Assist training of new team members and educate existing members on new processeso Lead by example through commitment, honesty & humility, optimism, and emotional IQ

Buffalo/Niagara, New York Area

o Performed regular account reviews in relation to new order release and provided recommendations to Senior Management . o Coordinated with Sales and Customer service with order and or account discrepancies, assuring proper account reconciliation.o Worked with management to improve team efficiencies, policies and procedures. o Created MS Excel metrics tool to provide senior leaders with visibility to collections data, monthly/quarterly progress, and trending.

Buffalo/Niagara, New York Area

o Managed $25M portfolio of more than 800 accounts and maintained metric of >93% for all outstanding revenues within current to 10 days past due and <1% over 90 dayso Successfully reduced Days Sales Outstanding (DSO) by 7 days and reduced past due by more than $6M on a single account within 4 months through relationship building, impeccable organization and persistence.o Effectively coached several offsite Sales associates on various aspects how credit operations decisions are made, yielding a 40% reduction in calls/emails from that branch location.o Managed dual portfolio of Ingram Micro and its subsidiaries' accounts with regard to forecasting, collection, reconciliation, and order release. o Collaborated closely with Sales in connection with growing customer relationships and sales while improving payment habits.o Facilitated credit line increases where appropriate and coordinated placement of delinquent accounts to Internal Recovery team.o Created several MS Excel macros to aid team with their aging reports with single-click automation.o Served as go-to person assisting manager and senior level co-workers with larger data sets to recoup $100K's deducted on higher value accounts through queries in MS Access and advanced formulas in MS Excel.

Buffalo/Niagara, New York Area

o Responsible for all financial aspects of 4 apartment complexes including but not limited to: accounts payable, receivable, loan acquisition, payroll, reporting, and month-end close.o Designed and executed business process enhancements including system enhancements, streamlining leasing procedures, and venturing into corporate rentals.o Took the company online by interviewing, hiring and working web designers. Collaborated with our banks and systems personnel to allow for online payment processing.

Buffalo/Niagara, New York Area

o Reporting directly to the V.P. of Supply Chain- helped design, develop, document and manage various functions and procedures for new Enterprise Freight Program.o Maintained, operated, and improved several key databases to maximize analytical capabilities.o Through customer visits and daily conference calls, analyzed program accomplishments / shortfalls to determine areas of opportunity and growth strategies.o Worked and negotiated with company-wide Freight, Audit, and Pay firm with regard to process guidelines and Service Level Agreements (SLAs).

Buffalo/Niagara, New York Area

o Managed the reconciliation of larger retail accounts while working with internal teams and external partners to resolve any and all shipment discrepancies.oLed several Returns projects with data entry, systems processing and reconciliation, including a $2MM return at year-end close for a well-known large retailer.oCreated large system enhancement of working smaller account reconciliation which significantly reduced duplication of effort and provided various reporting metrics to management.