Daniel W. Email & Phone Number

United States

• Responsible for managing the team of 60+ employees, coordinating and supervising daily activities to ensure efficient production.• Streamlined operations by optimizing workflows, systems, and resources to boost productivity.• Supervised and supported staff to ensure efficient task execution aligned with company goals.• Managed budgets and controlled costs while maintaining quality standards.• Ensured compliance with legal and industry standards, including safety regulations.• Assisted in setting long-term operational goals aligned with business strategies.• Troubleshot operational issues and implemented solutions to prevent workflow disruptions.

United States

Lead Supervisor responsible for managing and overseeing tasks. To provide assistance to processing team, delegate responsibilities and verify adequate completion of tasks. They are able to fill in for Manager when they are out of the office or not available.

United States

• Collaborate with clients and teams to gather requirements and assess challenges through consultations.• Design tailored solutions, including technology systems, business processes, and software, based on needs analysis.• Provide technical expertise on products and services, ensuring effective integration and usage.• Modify and configure solutions to meet specific client needs, ensuring efficiency and effectiveness.• Present solutions to stakeholders through demos and proof-of-concepts, highlighting value and benefits.• Oversee solution implementation, ensuring smooth deployment and troubleshooting issues as they arise.• Work closely with sales teams to align solutions with customer needs and support deal closure.• Provide post-implementation training and ongoing support to users.• Stay updated on industry trends and technologies to deliver cutting-edge solutions.• Troubleshoot and optimize solutions post-implementation for continuous improvement.

Chicago, Illinois, United States

• Proven experience in virtual sales, lead generation, and closing deals with strong client relationship management.• Skilled in conducting virtual training sessions, delivering engaging presentations, and providing constructive feedback.• Proficient in CRM systems (Salesforce), video conferencing tools (Zoom, Teams), LMS platforms, and Microsoft Office/Google Workspace.• Excellent communication skills, adaptable to diverse audiences, and focused on personalized customer solutions.• Strong time management and organizational skills in remote environments, with the ability to manage multiple tasks and schedules.• Flexible and solution-oriented, able to quickly address challenges and adapt to client needs.

Chicago / Il

Responsibilities/Duties:• Train, educate, and motivate appropriate store personnel on product features, customer benefits and overall value proposition• Influence District and Store leaders to support share increase and sell through strategies within their stores• Execute action plans at District and Store levels with focus on driving increased sales, penetration and sell through performance• Partner with local retail partner field management to identify training opportunities and deliver associate training within assigned territory• Ensure sales, market and competitive information are recorded and submitted after each retailer visit• Demonstrate consistent follow up ensuring goals are achieved or plans are revised as necessary as opportunities arise• Collect and communicate market intelligence around best practices, customer feedback and market competition in assigned geography and vertical• Develop and maintain strong relationships with client field leadership and retailer field leadership and associates within assigned territory• Provide internal and external customers with exceptional service• Respond to retailer issues and concerns in a timely manner• Facilitate with client the resolution of issues• Support strategic initiatives and marketing programs• Understand unique characteristics of assigned industry and competitive challenges

Chicago, Illinois

• Managed a portfolio of 15 mid-market and enterprise accounts, delivering personalized solutions for T-Mobile services.• Exceeded quarterly sales targets by 20% consistently through consultative selling and upselling of new products.• Collaborated with internal teams to develop customized service packages, improving customer retention by 45%.• Fostered strong customer relationships, leading to a 20% increase in contract renewals..• Drove sales productivity and customer satisfaction within Costco retail locations on various wireless products, accessories, and services to customers.• Engaged in side-by-side selling with retail associates.• Participated in in-store promotions, coordinating with appropriate personnel.• Developed and managed positive business relationships with retail store management and employees

Greater Chicago Area

Build brand awareness and increase sales of cutting-edge consumer electronics. Our Sales Representatives work closely with customers and retail store teams, helping them better understand the products to create a more positive consumer experience Create a compelling experience for consumers. Achieve goals such as sales, sell through, market share, and brand awareness. Develop partnerships with store teams and assist in new product/program training. Served on special taskforce charged with turning around under-performing stores. Trained CSRs and managers in five struggling stores, and contributed to significant improvements in guest satisfaction and sales.Companies Represented, Intel, Trend Micro, Dell, Asus, LG, Lenovo, Samsung, Windows, Sony, Toshiba, HP, Gateway.

Building and maintaining long-term trusting relationships with retail store associates, retail management, and client managementIncreasing client’s sales and brand awareness by conducting great training sessions and customer engagement promotions Routinely training and ensuring understanding of retail sales associates on product, brand awareness, and brand imageRoutinely participating and/or presenting in retail sales location store meetingsMaintaining consistency and highly visible presence in designated retail stores within assigned territoryMaintaining consistent store visit schedule and entering into assigned system monthlyEnsuring product look and display is consistent with protocol, plan-o-gram compliance, samples working properly, overall appearance and above presentation standards of competitive productsAttending required training sessions outside the normal territory and out of state travel two to three times throughout the year

Greater Chicago Area

• Lead and oversee day-to-day operations in retail banking, loan processing, managing a team of 20 employees.• Implement operational strategies that enhanced efficiency by 16% and reduced costs by 32%.• Ensure compliance with banking regulations and internal policies, reducing risk and maintaining a 96% audit success rate.• Collaborate with cross-functional teams to optimize workflow and improve service delivery.• Monitor key performance indicators (KPIs) and provide actionable insights for continuous improvement.• Manage 79% of the bank’s operational budget, ensuring prudent allocation of resources.• Spearhead initiatives to improve customer service and satisfaction, leading to 80% improvement in customer feedback

Matteson, Il

• Oversee all daily operations, ensuring smooth functioning and compliance with regulations.• Lead a team of 7 employees, providing coaching and performance feedback.• Drive branch sales and customer service initiatives, resulting in 78% growth in revenue and customer satisfaction.• Manage branch budgets, ensuring efficient use of resources and controlling expenses.• Build strong relationships with customers, resolving issues, and ensuring high service standards.

Olympia Fields, Il

Responsible for making discretionary decisions involving local marketing, sales initiatives, operational and financial effectiveness, labor scheduling, hiring store employees and performance management.•Develop strategies aligned with organizational priorities to drive enhanced revenue, profitability and performance to budget. •Create specific short-term and long-term plans to ensure the store consistently meets or exceeds their financial goals. •Analyze and interpret financial data to ensure an effective store plan is in place that exploits all revenue opportunities, controls costs and maximizes operating margin. Ensure all employees understand how their role contributes to the success of the business. •Deliver exceptional customer service through effective leadership, coaching and by creating a positive and engaging store environment. Proactively address potential causes for customer concern. Ensure customer issues are handled quickly, with resolutions resulting in high levels of customer satisfaction. •Protect company assets by ensuring quality of operations, consistency, and compliance with company policies, procedures, and standards. •Serve as an influential leader and team member - be willing to provide feedback on enhancement opportunities for current programs and share creative ideas for new business to impact initiatives across the district/territory team. •Demonstrate passion and an interest in learning as it relates to developing new or next generation sales opportunities (ie: enhanced game revenue opportunities, Dish promotions etc.)

Master Of Public Administration - Mpa, Pubic Administration

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services

Bachelor'S Degree, Business Technology

Associate'S Degree, Business Operations