Daniela Baca

Daniela Baca Email and Phone Number

Spanish interpreter
Daniela Baca's Location
El Paso, Texas, United States, United States
Daniela Baca's Contact Details

Daniela Baca personal email

n/a
About Daniela Baca

Daniela Baca is a Spanish interpreter. She is proficient in Spanish and English.

Daniela Baca's Current Company Details

Spanish interpreter
Daniela Baca Work Experience Details
  • Voyce
    Medical Interpreter
    Voyce Mar 2022 - Jul 2022
  • Languageline Solutions
    Spanish Interpreter
    Languageline Solutions Jul 2019 - Feb 2022
    Remote
  • Texas Gas Service
    Customer Service Representative
    Texas Gas Service Sep 2013 - Aug 2019
    El Paso, Texas Area
    Call center answering incoming calls, responding to emails, processing occasional mailSetting up service orders, working with dispatch center on a daily basis, following up with customers when neededProvide customer support to navigate company websiteHandle Emergency calls, providing safety tips and instructions and contacting fire department when needed
  • El Paso Children'S Hospital
    Patient Access
    El Paso Children'S Hospital Oct 2012 - Dec 2012
    Registering patients in a fast and efficient manner so they can be seen by the doctor.Handling money, taking co-payments and full payments for self-pay accounts.Making sure that no mistakes are made when inputting information in the computer.Handling phone, cellphone and beeper/pager while doing other tasks.Substituting co-workers while they are taking break/lunch.Making sure that patients do not leave before signing documents and checking that I have all… Show more Registering patients in a fast and efficient manner so they can be seen by the doctor.Handling money, taking co-payments and full payments for self-pay accounts.Making sure that no mistakes are made when inputting information in the computer.Handling phone, cellphone and beeper/pager while doing other tasks.Substituting co-workers while they are taking break/lunch.Making sure that patients do not leave before signing documents and checking that I have all documents needed at hand at all times.Checking insurance from different states, companies, etc. in computer program.Walking long distances to get information needed, going to different floors and rooms.Standing for long periods of time. Show less
  • Verizon Wireless
    Customer Service Rep
    Verizon Wireless Jul 2012 - Oct 2012
    Gave world class customer service in English and Spanish, taking payments, trouble shooting phones/tablets/routers/modems, making sure customers had right plan for their needs.• Handling calls from Verizon Wireless customers and providing top quality customer service.• Resolving issues with phones, accounts, previous bad experiences at stores, etc.• Work as a part of a team but at the same time taking responsibility for my own actions.• Multitasking, handling different… Show more Gave world class customer service in English and Spanish, taking payments, trouble shooting phones/tablets/routers/modems, making sure customers had right plan for their needs.• Handling calls from Verizon Wireless customers and providing top quality customer service.• Resolving issues with phones, accounts, previous bad experiences at stores, etc.• Work as a part of a team but at the same time taking responsibility for my own actions.• Multitasking, handling different systems on the computer while talking to the customer in a responsive and adequate manner. Show less
  • Languageline Solutions
    Spanish Interpreter
    Languageline Solutions Aug 2008 - May 2012
    Interpreting English to Spanish and vice versa using the appropriate terminology for every individual environment.Provide consecutive or simultaneous translation between languages (Spanish/English). Handling calls from hospitals, clinics, public services, government offices, insurance companies (medical, vision, auto, home, life, dental), etc. and assisting them with conversational translations, offering reliable and confidential interpretation as my first priority.Learned how to… Show more Interpreting English to Spanish and vice versa using the appropriate terminology for every individual environment.Provide consecutive or simultaneous translation between languages (Spanish/English). Handling calls from hospitals, clinics, public services, government offices, insurance companies (medical, vision, auto, home, life, dental), etc. and assisting them with conversational translations, offering reliable and confidential interpretation as my first priority.Learned how to work under minimal supervision because it was a home based job and had to manage and resolve everyday issues on my own.Good customer service and etiquette.Compassion and tact in dealing with delicate matters. Show less
  • Chopstick Restaurant
    Server
    Chopstick Restaurant Feb 2007 - May 2007
    Welcoming customers into the restaurant and seating them according to their needs.Interacting directly with customers in a quickly manner which promotes a high level of customer service.Delivering food orders in a fast and friendly manner.
  • Acs Call Center
    Customer Service Rep
    Acs Call Center May 2006 - Aug 2006
    Provide high level inbound telephone support for customers. Troubleshooting, investigating and resolving problems and challenges that clients had with Boost Mobile products and services.Provide effective and timely resolution on a range of different customer inquiries.Provide empathetic, courteous, quality customer service in an accurate and timely manner.Increase customer experience by providing information on new products, rate plans, and services that were appropriate and… Show more Provide high level inbound telephone support for customers. Troubleshooting, investigating and resolving problems and challenges that clients had with Boost Mobile products and services.Provide effective and timely resolution on a range of different customer inquiries.Provide empathetic, courteous, quality customer service in an accurate and timely manner.Increase customer experience by providing information on new products, rate plans, and services that were appropriate and interesting for the customer.Strive to provide a one-call resolution to any issue the customer had.Learned proper etiquette for office/call center setting. Show less

Daniela Baca Skills

Spanish Customer Service Friendly Personality Problem Solving Microsoft Word Powerpoint Translation Teamwork Team Building Leadership Management Microsoft Office Microsoft Powerpoint Project Management English Customer Experience Social Media Microsoft Excel Bilingual Proficiency Fast Learner Team Oriented Self Confidence Listener Patience Tone Of Voice Online Research Medical Terminology Phone Etiquette Social Responsibility Multi Tasking Work Independently With Minimal Supervision Issue Resolution Etiquette Reliability Hospitality Well Organized Close Attention To Detail Timely Decision Making Conflict Resolution Call Center High Performance Computing High Energy Level Long Hours

Daniela Baca Education Details

Frequently Asked Questions about Daniela Baca

What is Daniela Baca's role at the current company?

Daniela Baca's current role is Spanish interpreter.

What is Daniela Baca's email address?

Daniela Baca's email address is da****@****ice.com

What schools did Daniela Baca attend?

Daniela Baca attended El Paso Community College.

What skills is Daniela Baca known for?

Daniela Baca has skills like Spanish, Customer Service, Friendly Personality, Problem Solving, Microsoft Word, Powerpoint, Translation, Teamwork, Team Building, Leadership, Management, Microsoft Office.

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