Daniela Baca Email & Phone Number

Remote

El Paso, Texas Area

Call center answering incoming calls, responding to emails, processing occasional mailSetting up service orders, working with dispatch center on a daily basis, following up with customers when neededProvide customer support to navigate company websiteHandle Emergency calls, providing safety tips and instructions and contacting fire department when needed

Registering patients in a fast and efficient manner so they can be seen by the doctor.Handling money, taking co-payments and full payments for self-pay accounts.Making sure that no mistakes are made when inputting information in the computer.Handling phone, cellphone and beeper/pager while doing other tasks.Substituting co-workers while they are taking.

• Gave world class customer service in English and Spanish, taking payments, trouble shooting phones/tablets/routers/modems, making sure customers had right plan for their needs.
• Handling calls from Verizon Wireless customers and providing top quality customer service.
• Resolving issues with phones, accounts, previous bad experiences at stores, etc.
• Work as a part of a team but at the same time taking responsibility for my own actions.
• Multitasking, handling different… Show more Gave world class customer service in English and Spanish, taking payments, trouble shooting phones/tablets/routers/modems, making sure customers had right plan for their needs.
• Multitasking, handling different systems on the computer while talking to the customer in a responsive and adequate manner. Show less

Interpreting English to Spanish and vice versa using the appropriate terminology for every individual environment.Provide consecutive or simultaneous translation between languages (Spanish/English). Handling calls from hospitals, clinics, public services, government offices, insurance companies (medical, vision, auto, home, life, dental), etc. and.

Welcoming customers into the restaurant and seating them according to their needs.Interacting directly with customers in a quickly manner which promotes a high level of customer service.Delivering food orders in a fast and friendly manner.

Provide high level inbound telephone support for customers. Troubleshooting, investigating and resolving problems and challenges that clients had with Boost Mobile products and services.Provide effective and timely resolution on a range of different customer inquiries.Provide empathetic, courteous, quality customer service in an accurate and timely.