Daniela Carlson Email & Phone Number

Baraboo, Wisconsin, United States

United States

HHS -Assistant Director2021–CurrentProvided leadership that supports a team environment that fosters morale, passion, quality, and respect. Demonstrate continuous ability to maintain and/or improve customer and guest satisfaction. Assist with team member recruiting, training, development, and assignments. Perform daily inspections and assessments and coach and counsel team members. Collaborate with resort and company leadership to set expectations and achieve goals. Analyze data and make adjustments to meet facility, budget, and compliance goals. Execute, maintain, and monitor quality control systems and budgets

United States

provide a high level of customer service to a variety of diverse clients,employing alcohol awareness and mixology and diverse products/brands. Manage/reconcile cash drawer, accurately handling high volumes of cash transactions. Assist wait staff in the presentation/expediting of food/beverage.

Owner/managerOversaw daily operations including sales,marketing,regulatory compliance,financial management, event planning, catering, purchasing, vendor relations,community relations, and business development. Handled personal development or the service staff; implemented strict quality assurance guidelines to achieve excellent customer service ratings.