Daniela Constantin

Daniela Constantin Email and Phone Number

Business Analyst & Reporting Lead | Green Belt Certified @
Daniela Constantin's Location
Bucharest, Romania, Romania
About Daniela Constantin

Daniela Constantin is a Business Analyst & Reporting Lead | Green Belt Certified at BT Direct.

Daniela Constantin's Current Company Details
BT Direct

Bt Direct

Business Analyst & Reporting Lead | Green Belt Certified
Daniela Constantin Work Experience Details
  • Bt Direct
    Head Of Commercial Support Service
    Bt Direct Oct 2023 - Present
    Bucureşti, România
  • Genpact
    Business Analyst & Reporting Lead | Green Belt Certified
    Genpact Jun 2022 - Oct 2023
    Bucureşti, România
    Highly skilled Reporting Analyst Lead with a proven track record of success in analyzing and interpreting data to drive business decisions. Demonstrated expertise in creating and delivering comprehensive reports and visualizations, identifying trends and patterns, and providing actionable insights to enhance operational efficiency and performance. Key Responsibilities:Reporting and Analysis: Design, develop, and maintain a wide range of reports and digital dashboards in Power BI to support business operations and strategic initiatives. Data Interpretation: Extract and manipulate complex data sets from various sources, ensuring accuracy and reliability.Reporting Process Optimization: Streamline and improve reporting processes, ensuring data accuracy, consistency, and efficiency. Identify opportunities for automation and implement innovative solutions to optimize reporting workflows.Green Belt Certification: The project targeted to optimize reporting workflows by identifying bottlenecks, automating manual tasks, and integrating Power BI digital dashboards into the reporting framework.
  • Genpact
    Reporting Analyst
    Genpact Jun 2021 - Jul 2022
    Bucharest, Romania
    Reporting Analyst on Accounts Receivable Tower.Main responsibilities:-Incorporate data analisys into designated ongoing reports;- Maintain databases and perform updates in order to ensure accuracy;- Producing and analyzing of customer SLA reporting, BPO productivity, Lead Time, Monthly Business Review, Benchmarking, etc.- Creating adhoc reports / analysis as requested by Client or Management;-> In August 2021 I became also Lean Digital Ambassador. This role’s main responsibility is mentoring Lean Ideas using Lean Six Sigma method.
  • Genpact
    Process Associate
    Genpact Sep 2019 - Jun 2021
    Bucharest, Romania
    Junior Process Associate for the Accounts Payable Tower. Some of my main resposibilities were:-Opening incoming T&E claims in workflow tool;-Checking the employee data and details in ERP system;-Proactive controls for avoidance of future errors;-Closing of accounts for the month and performance of due diligence as per guidelines;-Training other team members whenever necessary;-Working with different transactions in SAP;-Resolving queries and requests coming via e-mail;-Checking invoices for payment;-Making different reports weekly or monthly;-Reconciliations;-> In 2020 one of my greates achievement was joining Macro Academy and finishing it with success, now being able to create Excel Macros in order to minimize the time lost with certain activities, avoid human error and implement several Lean Ideas.-> I’ve learned also Bidding and Quotation Management System (BQMS Process) for Marketing Activities and offered support to the Procurement team;-> At the begining of 2021 I’ve offered support to the Invoice Processing Team.-> Since May 2021 I became Senior Process Associate.
  • Albinuta Kids
    Fashion Designer
    Albinuta Kids May 2013 - Sep 2019
    Bucureşti, România
    Studying and applying fashion tendencies into patterns and developing new models and styles for baby clothes.Creating and visualizing an idea and making a sketch by hand or using computer programs, keeping up to date with new fashion trends, buying needed materials and fabrics in order to have all supply needed. I was also responsible for promoting the products of the company in all media and fashion fairs, discovering new business opportunities and seeking public reactions in order to find best promotions and offers for the customers. Developing business plans and seeking business growth, maintaining the quarterly business plans and yearly development, studying the market tendencies and financial opportunities, to fusion the development ideas into business plan for the rolling year.Maintaining the income value of the business as high as possible and in the same time maintaining good prices, below the market price.
  • Amc Prodex
    Front Desk Receptionist
    Amc Prodex Apr 2012 - May 2013
    Greeting customers.Collecting payment and information from customers prior entering the track.Communicate and enforce all rules and regulations.Delivering protective equipment.Supervising all on-track driving sessions.Operating the timing & display systems.Answering incoming calls and making reservations.Perform post-event follow-ups with groups and corporate events customers to ensure satisfaction and promote future events.
  • Green Research And Development
    Customer Service Representative
    Green Research And Development May 2011 - Apr 2012
    Bucureşti, România
    Calling prospective customers and ask them to support collecting and recycling worn-out lightning equipment.Answering incoming calls, holding conference calls with customers or partners in order to help with business growth. Research in order to improve and increase the database.Composing and preparing various reports and correspondence.
  • Valoris Center
    Call Center Operator
    Valoris Center Oct 2010 - May 2011
    Bucureşti, Bucureşti, România
    Calling customers in order to extend an existing contract, or to identify potential new opportunity and closing a new deal.Informing customers by explaining the terms and conditions and answering questions that could appear regarding the business policyCalling customers and offer them a better deal, to prevent them from renouncing the existing contract. This retention part of the job was the most involving, as at the moment that the customer decides to cancel the active contract, you have to sell the value of the business and identify the customer needs and offer them the best and suitable solution for them and their business. Initiating calls to the customers and persuade them to pay the debts, pending invoices as their accounts were on hold, so no new deals were able to be closed.Holding conference calls with customers, partners or other companies, seeking the growth of our businessMaking daily reports about the activity and the opportunities identified and sending them to our team-leader via e-mail.

Daniela Constantin Education Details

Frequently Asked Questions about Daniela Constantin

What company does Daniela Constantin work for?

Daniela Constantin works for Bt Direct

What is Daniela Constantin's role at the current company?

Daniela Constantin's current role is Business Analyst & Reporting Lead | Green Belt Certified.

What schools did Daniela Constantin attend?

Daniela Constantin attended Universitatea Româno-Americană Din București, “mihail Sadoveanu” High-School.

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