Daniela Da Silva Email & Phone Number

Ontario, Canada

Report to the owner of the business and responsible for providing office and clerical services. Key results:• Provide telephone support, direct calls to appropriate person, emails, and manage incoming and outgoing packages• Arrange and assist in Client Meetings• Assist Designer in client new home, condo, and office colour charts• Manage office record filing and deadfile organization• Maintain and Up Keep sample room organization and stock• Report directly to owner and upper management • Assist in Site Installation

Assistant Manager 09/2010 to 07/2011Sales Lead 06/2009 to 09/2010 Promoted to Assistant Manager with the successful integration of all resources provided to me threw the MIT program. Perform; daily, weekly, monthly and quarterly sales analysis. Lead a team of eight and have annually recruited three individuals per selling season. Provide merchandising direction throughout the store well coaching staff on Merchandising Best Practices. Key results:• Built a finely tuned sales force, developed a collaborative environment that improved productivity, individual accountability and team morale.• Optimized reports and scheduling templates to improve forecast precision and standardize reporting procedures.• Achieving third place standing in international Internal Incentive Program. • Have met company seasonal budgets of upwards of $307,000 which a 5% uplift in sales over LY • Completed comprehensive development plan evaluations with DM’s ensuring a well defined career goal within the organization. • Guide other team members with one-on-one development decisions which are focus on solutions and learning curve tools. • Suggested new innovative ways to organize stock and lower allocated resources by 5% over 6 months. • Helped senior management with the creation of an improved Sales Training Program which is now utilized in over 150 stores Nation Wide. • Enforce brand differentiation importance though continued staff education.