Develops and implements staffing strategies including development of sourcing approaches, interview and selection processes and company branding. • Confers with hiring managers to identify personnel needs, search assignments. Visits hiring managers to understand job duties, responsibilities, and business requirements.• Develops and maintains strong working relationships with hiring managers; develops and maintains a network of contacts to help identify and source qualified professionals.• Reviews resumes and credentials for appropriateness of skills, experience, and knowledge in relation to position requirements.• Prescreens all candidates presented for detailed interviewing by hiring managers, and includes the use of face-to-face behavioral-based interviewing methodologies.• Manages the scheduling and logistics of all interviews between candidates and hiring manager.Day-to-Day Duties:• Create/post positions• Partner and maintain relationship with hiring managers including VPs and Executives• Requirements gathering• Build and maintain relationship with candidates• Review resumes• Source candidates• Cold calling• Coordinate/attend hiring events• Schedule interviews• Provide company guidelines and recommendations on salary• Negotiate and make offers• Process hires• Liaison between candidates, hiring managers and other internal partners• General/administrative duties• Subject matter expert for Call Center and non clinical roles• Project leads on initiatives and special projects• Mentor and provide training to other team members• Support and facilitate process and programs• Partner with health plans on recruitment efforts and initiatives, attending/leading calls, position control and administrative accountability committee meetings.

• Confer with hiring managers to identify personnel needs, understand job duties, responsibilities, and business requirements primarily the Contact Center for all states.• Develop and maintain strong working relationships with hiring managers, network of contacts to help identify and source qualified professionals.• Leverage online recruiting resources, identify, and recruit the very best candidates and develop an effective pipeline of key talent.• Review resumes and credentials for appropriateness of skills, experience, and knowledge in relation to position requirements.• Manage the scheduling and logistics of all interviews between candidates and hiring manager.• Manage the selection, offer, negotiation, closing and administrative components involved in full lifecycle recruiting.• Maintain accurate documentation on all candidates, searches, hiring managers and interactions.• Participate in the development of ongoing creative and cost-effective sourcing strategies, such as job fairs, college career days, networking groups, and professional societies.• Ensure internal offers are within company guidelines.• Manage candidate application tracking with Kenexa and Taleo.

• Processing and extending offers for internal promotions/transfers and pre-identified external candidates• Processing and extending offers for external candidates.• Sourcing through various internet sites for potential candidates.• Supporting and facilitating large-scale recruiting events locally and throughout the country.• Performs administrative functions including scheduling interviews, entering data on spreadsheets and Applicant Tracking System, updating and tracking candidate statuses, and assist in organizing and maintaining candidate information during hiring events• Sourcing viable passive and active candidates for various job openings and driving applicant flow• Fostering positive relationships with candidates and internal clients (Hiring Managers)• Responding to all external and internal inquiries within appropriate timeline.• Coordinates talent management projects and assists recruiters in preparation of materials for Recruiting events as needed.

Work independently and with a team with minimum supervision to ensure the successful on-boarding of new hires. Work in a fast paced environment, multi-task and manage a heavy workload, processes volume of 15 to 20 new hires on a weekly basis. Partnership with Talent Acquisition to hire and on-board new employees.• Handles confidential administration of the background checks process (employment, criminal, education, etc.) communicate adverse findings to the HR Partners for resolution.• Manage new hires’ data via excel and the transition and on-boarding of New Hires through the DB Kenexa’s applicant tracking system.• Prepares and distribute special language offer letters and other related correspondence for candidates• Builds strong working relationships and demonstrate a high-level of customer service focus and integrity.