-Copy edit consumer-facing documents and in-game text and voice for context, grammar, spelling, possible trademark issues, and overall presentation.-Leverage language and cultural expertise when reviewing text, to ensure that the resulting experience resonates with the user and reflects the intent of the developer.-Collaborate with Localization to monitor progress and address text issues with the shared goal of improving testing quality and procedure.

• Copy-editing in Spanish and English• Reviewing Spanish and English text translations - multiple projects.• Proofreading grammar, punctuation, and context in-game text.• Reporting in-game bugs to meet quality results for consumer and development partners.• Maintaining close, effective, and efficient liaison with Localization.• Understanding different games to perform successful testing.• Market research and analysis from the consumer experience.• Accomplishing high quality results under tight deadlines

• Booked technician installations of businesses’ internet, cable, and telephones in Canada • Provided professional and friendly customer service• Solved billing inquiries from customers• Processed customer payments