Daniela Faillace
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Daniela Faillace Email & Phone Number

ILSAT Certified Portuguese - English Interpreter: Community, Legal and Medical Settings | Translator | IELTS Invigilator | Booking Coordinator, Intake. at Across Languages, Translation & Interpretation Service
Location: St Thomas, Ontario, Canada 11 work roles 16 schools
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ILSAT Certified Portuguese - English Interpreter: Community, Legal and Medical Settings | Translator | IELTS Invigilator | Booking Coordinator, Intake.
Location
St Thomas, Ontario, Canada
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Daniela Faillace is listed as ILSAT Certified Portuguese - English Interpreter: Community, Legal and Medical Settings | Translator | IELTS Invigilator | Booking Coordinator, Intake. at Across Languages, Translation & Interpretation Service, a company with 13 employees, based in St Thomas, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Daniela Faillace.

Daniela Faillace previously worked as E-learning Associate at Across Languages, Translation & Interpretation Service and Casual Booking Coordinator - Intake at Across Languages, Translation & Interpretation Service. Daniela Faillace holds Certificate, Settlement Worker from Fanshawe College.

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Across Languages, Translation & Interpretation Service

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Profile bio

About Daniela Faillace

Hello, I’m Daniela.• A socially driven Language Advocate with a proven track record of delivering exceptional service as a Community Interpreter, specializing in navigating cultural diversity and facilitating confidential and personal communication to remove language barriers between non-English speakers and service providers. • Proficient in adhering to communication guidelines, I bring strong organization skills, attention to detail, and dedication to delivering outstanding customer service to make other people’s lives better. • Armed with a Bachelor's Degree in English/Portuguese languages, my background includes years of teaching ESL in Brazil. • Working with people is not just a profession for me; it's a passion rooted in my love for organization and problem-solving. Let's connect and explore how my skills can contribute to making a positive impact in our interconnected world.

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Across Languages, Translation & Interpretation Service
Across Languages, Translation & Interpretation Service
ILSAT Certified Portuguese - English Interpreter: Community, Legal and Medical Settings | Translator | IELTS Invigilator | Booking Coordinator, Intake.
london, ontario, canada
Employees
13
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11 roles · 10 years

Daniela Faillace work experience

A career timeline built from the work history available for this profile.

E-Learning Associate

Current

London, Ontario, Canada

Facilitating the creation of online courses for both new and experienced language interpreters on the innovative development platform, Interpres.

Aug 2024 - Present

Casual Booking Coordinator - Intake

Current

London, Ontario, Canada

  • Manage incoming service requests, ensuring timely and accurate project completion
  • Assign and communicate with interpreters to meet project deadlines and client specifications
  • Resolve assignments-related issues independently or escalate to appropriate team members including misinformation, miscommunication, absence, and cancellations, and offer alternative solutions
  • Maintain detailed project records by entering all relevant information into the reporting system working parallel with Outlook emails
  • Confirm assignments with requesting non-profit organizations and governmental customers, fostering strong client relationship
  • Extremely fast-paced and urgent environment ranging up to several issues at the same time
Apr 2024 - Present

Community Interpreter

Current

London, Ontario, Canada

  • Community Interpreter (Portuguese - English - Portuguese)
  • Successfully provided on-site interpreting services, ensuring effective communication between Portuguese and English speakers, resulting in enhanced understanding and collaboration and achieving a 95% satisfaction rate
  • Delivered on-demand and schedules telephone and Zoom interpreting with precision, facilitating seamless communication remotely, consistently meeting or exceeding a 90% accuracy rate and achieving a high level of client.
  • Work with a wide range of people in various settings such as home visits, hospitals and schools using superb customer service and communication skills ensuring that all parties involved fully understand each other.
  • Fulfill the responsibilities of a community interpreter through dedication to accuracy, cultural sensitivity, and professionalism and play a vital role in bridging linguistic gaps and fostering inclusivity in diverse.
Jan 2022 - Present

Community Interpreter

Current

London, Ontario, Canada

  • Community Interpreter (Portuguese - English - Portuguese)
  • Conducting interpretation sessions for community events, home visits, and local hospitals, bridging the gap in Canada's diverse communities
  • Facilitating communication between non-English speaker and service providers using clear communication and connecting people and fostering understanding
  • Providing interpretation support during parent-teacher school meetings making a real difference across culture
Dec 2023 - Present

Production Operative

Naturawls Pet Products

St Thomas, Ontario, Canada

  • Streamlined the shipment process by meticulously weighing, packing, sealing, labeling, and verifying product codes/dates in adherence to stringent company guidelines, ensuring 100% compliance with quality standards
  • Spearheaded the identification and disposal of defective items, implementing a rigorous quality control system that resulted in a 20% reduction in product defects
Sep 2021 - Oct 2023

Exam Invigilator

London, Ontario, Canada

  • Facilitated the successful administration of IELTS (English proficiency) examinations crucial for Permanent Residency and Citizenship requirements for immigrants, ensuring compliance with established testing standards.
  • Prepared test rooms and equipment at the venue, demonstrating meticulous attention to detail and creating an optimal testing environment for candidates
  • Ensured 100% strict adherence to established testing standards and protocols, guaranteeing the integrity and fairness of the examination process demonstrating keen attention to detail and a thorough understanding of.
  • Prepared test rooms and equipment with precision and professionalism, contributing to the smooth and efficient conduct of examinations, ultimately supporting individuals in achieving their immigration goals
Jul 2021 - Mar 2023

Service Supervisor

London, Ontario, Canada

  • Elevated customer experience through proficient floor support and supervision, actively engaging with customers, implementing strategic merchandising and rotation techniques, managing breaks, and ensuring overall.
  • Demonstrated excellence in office management responsibilities, including cash handling, float management, change orders, tray balancing, and efficiently handling returns and refunds, contributing to a 20% improvement.
  • Contributed to the company's sustainability goals by implementing and promoting environmentally friendly practices and initiatives
  • Applied leadership and communication skills effectively supervising floor work, increasing workplace efficiency and encouraging the team to improve their interactions and productivity; increased knowledge of store.
  • Supported the service manager and the store manager in overseeing the daily operations of the store, ensuring customer satisfaction, employee engagement, and operational excellence. (e.g., cash handling, floats, change.
Apr 2020 - Jan 2021

Cashier

London, Ontario

  • Acquired proficiency in learning product codes, ensuring timely and accurate application during the processing of customer orders, resulting in a 20% reduction in order processing time
  • Demonstrated responsible handling and sale of alcohol, enforcing correct sales procedures and contributing to a 15% improvement in compliance.
  • Answered and directed incoming phone calls, demonstrating strong communication skills and improving overall customer service experience
  • Executed company-directed promotions and programs, such as selling coupon books; placed first in the marketing campaign selling coupon books partnering with the local children’s hospital foundation and helped the store.
  • Monitored checkout stations to ensure that they are well-kept and were working Correctly; handled exchanges and refunds in a quick and efficient manner
  • Executed the inventory control, price and bar code verification. Managed heavy rush of customers and prioritize tasks as necessary
Sep 2019 - Apr 2020

Esl Teacher

Catholic School: Colégio Mãe De Deus

Porto Alegre, Brazil

  • Facilitated engaging classes, extracurricular activities, and social events, fostering a dynamic learning environment that resulted in a 20% increase in student participation and satisfaction
  • Taught students English grammar as well as developed the reading, writing, and speaking abilities of students
  • Planned and executed classes using course books and materials and prepared and participated in extracurricular and social activities
  • Prepared, set and marked tests, examination papers and exercises
2017 - 2018 ~1 yr

Esl Teacher

Catholic School: Colégio Sta Cecilia

Porto Alegre, Brazil

  • Offered personalized attention and support to special needs students, tailoring instructional strategies to meet their unique learning need.
  • Prepared, set and marked tests, examination papers and exercises
  • Undertook administrative tasks and attended teacher training seminars
  • Provided individualized attention and guidance to special needs students as well as appropriate feedback on oral and written work
  • Undertook administrative tasks and attended teacher training seminars.
2017 - 2018 ~1 yr

Admininstrative Assistant

Gestore – Gestão E Engenharia

Porto Alegre, Brazil

  • Directed and supervised daily operations during the renovation and expansion of a mall site, ensuring smooth execution and timely completion of projects, resulting in a 20% increase in project efficiency and client.
  • Implemented an efficient and organized filing system, streamlining access to important documents and information, resulting in a reduction in document retrieval time.
  • Worked independently to keep track of the whole service process, generating and processing reports, orders, requests, contracts, and emails
  • Used my organizational skills to update and maintain all paperwork and files ensuring an easy retrieval and kept a report of requested documents
2016 - 2018 ~2 yrs
Team & coworkers

Colleagues at Across Languages, Translation & Interpretation Service

Other employees you can reach at acrosslanguages.org. View company contacts for 13 employees →

16 education records

Daniela Faillace education

Certificate, Settlement Worker

Program Description: Settlement Workers assist newcomers (immigrants and refugees) to settle into their communities and schools by.

Community Services Workplace Preparation Program, Community Services.

Workplace Preparation Program

Labour Market. Job Search Techniques. Workplace Culture. Workplace Communication. Resume, Cover Letter and interviews.

Certificate, Community Intepreter

Across Languages - Translation And Interpretation Services

Certificate, Critical Thinking, Exploration Of Culture In An Efl Setting

World Learning Graduate Institute - Us Department Of State - Global Learning.

World Learning - Integrating Critical Thinking into the Exploration of Culture in an EFL Setting

Postgraduate Certificate, The English Language: Teaching And Learning

Uniritter - Porto Alegre, Brazil

WES Equivalency - Toronto, ON.

Certificate - Language Development For Teachers, Teaching English As A Second Or Foreign Language/Esl Language Instructor

International House London England

Aimed to help teachers develop their fluency and accuracy in English, with an emphasis on widening vocabulary. Used of language lab to.

Certificate, English As A Second Language - Levels 6, 7 And 8, Pass With Award

Continuing Education - English as a Second Language

Certificate, English As A Second Language

The English Language Study Center - The College of Saint Rose, Albany, NY US

FAQ

Frequently asked questions about Daniela Faillace

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What company does Daniela Faillace work for?

Daniela Faillace works for Across Languages, Translation & Interpretation Service.

What is Daniela Faillace's role at Across Languages, Translation & Interpretation Service?

Daniela Faillace is listed as ILSAT Certified Portuguese - English Interpreter: Community, Legal and Medical Settings | Translator | IELTS Invigilator | Booking Coordinator, Intake. at Across Languages, Translation & Interpretation Service.

Where is Daniela Faillace based?

Daniela Faillace is based in St Thomas, Ontario, Canada while working with Across Languages, Translation & Interpretation Service.

What companies has Daniela Faillace worked for?

Daniela Faillace has worked for Across Languages, Translation & Interpretation Service, Mcis Language Solutions, Naturawls Pet Products, English Testing Canada, and Farm Boy Inc..

Who are Daniela Faillace's colleagues at Across Languages, Translation & Interpretation Service?

Daniela Faillace's colleagues at Across Languages, Translation & Interpretation Service include Maryam Bafakih, Haya Alras, Serhat Cetinkaya, Hoi-Yi Cheng, and Sandra Cornejo.

How can I contact Daniela Faillace?

You can use AeroLeads to view verified contact signals for Daniela Faillace at Across Languages, Translation & Interpretation Service, including work email, phone, and LinkedIn data when available.

What schools did Daniela Faillace attend?

Daniela Faillace holds Certificate, Settlement Worker from Fanshawe College.

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