Daniela Martinez Email & Phone Number

Passionate about working and continuously learn on the quality assurance/control and regulatory compliance fields, i´m focused on ensuring that a company's operations comply with the rules and regulations established by government and industry agencies. With more than 7 years of experience in the transport logistics industry and 5+ in the outsourcing of services or BPO, I have developed skills in the creation and management of quality programs, internal audits, management system documentation, and maintenance of regulatory compliance.I also have experience in staff training and in the implementation of policies and procedures that guarantee such compliance.My experience and knowledge on quality and regulatory compliance along with my customer service oriented work style, has led to improvements in operational efficiency, customer satisfaction, and risk reduction for companies and their customers. I work comfortably in collaboration with other departments, as I am challenged and passionate about diversity and the continuous learning of the disciplines that complement my work.

Listed skills include Quality Assurance, Strategic Planning, Microsoft Office, Team Leadership, and 5 others.