Daniela Morales Rodriguez Email and Phone Number

As the primary point of contact between the company and clients, I manage daily communications and ensure a smooth flow of information. My role includes attending client video calls, taking comprehensive notes, digesting them and distributing action items to relevant team members.I manage multiple client projects simultaneously using Zoho, ensuring that deadlines are met and quality standards are upheld. My responsibilities also involve coordinating the creation and delivery of marketing assets and AI-driven solutions, facilitating smooth operations between our creative team and clients, and resolving any issues promptly.I utilize AI tools like Read AI to ensure that all project documentation is organized and up-to-date for all stakeholders.

As a Project Management Officer (PMO), I ensure the smooth execution of projects, boost team efficiency, and align activities with company goals. My role is centered on optimizing project management processes, providing support to the team, and ensuring the effective use of operational tools and procedures.Key Responsibilities:-Project Management: Oversee project initiation, planning, execution, and closure, managing the project portfolio and assessing performance.Team Supervision: Support and supervise the project management team, ensuring balanced workloads and effective tool usage.-Client Communication: Manage client expectations and serve as the first point of escalation for issues.-Standup Meetings: Lead daily and weekly planning meetings to maintain alignment and progress.-Tool & Process Management: Ensure proper use of project management tools, handling updates and issues.-Operational Guidelines: Enforce project management guidelines and develop SOPs for daily activities.-Maintenance Protocols: Ensure timely completion of maintenance requests and protocols.-Company Goals: Collaborate with the PMD to set and achieve annual goals and objectives.-Training: Oversee onboarding and continuous training, aligning with career plans and project requirements.-Liaison Role: Act as a bridge between the project management team, production departments, and the PMD.-Work Environment: Ensure team adherence to EST hours and maintain an efficient remote work environment.-Reporting & System Improvements: Work with the PMD to generate reports and identify opportunities for operational enhancements.My role is vital in ensuring projects are efficiently executed, team members are supported and trained, and all processes align with the strategic goals of the company.

I began working at this Start-Up (WD) as a process consultant, documenting procedures (SOPs) and optimizing them along the way. I successfully transitioned to managing internal projects and overseeing external marketing projects. I gained extensive experience in creating comprehensive scopes, timelines, and budgets using a combination of Waterfall and Agile methods. Proactively, I developed and implemented effective tools for tracking specific goals and budgets tailored to the company's business model, resulting in improved project management. I took the initiative to establish a training program for onboarding new members to the use of ClickUp, enhancing team efficiency and productivity in over 20%. In recent months, I specialized in managing fundraising campaign projects, where 80% of the design was created using AI through DALL-E.

Manager in charge of reviewing and optimizing administrative processes in all departments.

General Management: Calculated and processed weekly payroll accurately and on time. Conducted recruitment and selection of new staff members. Managed the calculation of settlements, utilities, and other financial obligations. Ensured timely payment of formal duties and taxes. Developed weekly budgets and monitored expenses accordingly. Actively engaged with providers and clients, maintaining effective communication and relationships. Oversaw collection and cash management processes.Prepared monthly management reports and provided relevant insights. Helped organize weekly schedules for production teams and followed up on activities.

Administrative Consultant: Provided expert guidance on tax retentions, FAOV, MINTRA, SENIAT, council taxes, and IVSS for Venezuela. Prepared financial statements and ensured compliance with regulatory requirements.Conducted interventions and diagnostics to address operational and administrative challenges, utilizing the DMS method. Managed the recruitment and selection process for new staff members. Calculated and processed payrolls accurately and efficiently. Handled various administrative tasks, including but not limited to, tax obligations and financial management.

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English teacher for children and adults.

My role as a Billingual Receptionist/ Cashier at this 5-Star hotel, involved efficiently managing guest check-in and check-out processes, handling inquiries and requests, and ensuring accurate reservation management and financial transactions (Accurate payment on bookings).