Daniela Munteanu Email & Phone Number

Bucharest, Romania

Bucharest, Romania

Constanţa, Romania

Managing the BFT (automatic systems for residential and industrial gates, barriers )and Portalp (automatic sliding and swinging doors for residential and industrial use) network among resellers , installers and end users. Increasing the clients portfolio through market research and maintaining a continuous communication with the existing customers. Developing new and exciting incentives based on previous sales and various contests in order to maintain and reward our partners in business. Actively participating into live seminaries in order to offer customer and technical support, share ideas etcInitiating the approach, submitting the technical and commercial offer, follow up, closing deals and following the process to ensure delivery date is respected, as per contract. Performing basic accounting, -invoices, contracts, etc Centralizing data for different files.

United States

Running and representing the Crown & Anchor Society, company’s loyalty system onboard :- Assisting Top Cruisers at all times by following the Gold & Anchor standards andensuring maximum guests satisfaction at all times- Promoting company’s ships and new itineraries to ensure guests loyalty- Promoting and selling RCI Visa Credit Card, direct contribution in company’s revenueMaking sure all the amenities & perks are correctly delivered and on time, by workingclose with all the other divisions: F&B and Housekeeping, mostly- Organizing and hosting Top Cruisers events: rsvp cards, invites, sending the expectednumbers to F&B and HK, hosting the events on stage, being part of the Formal Nightsand Captain’s events, hosting dinners with Top Cruisers, ship tours for the Top Cruisers,luncheons etc- Mingle in Lounges to ensure a personal follow up with our Top Cruisers- Placing orders according to the up-coming reports to make sure there is a good stock ofC&A items onboard- Using creativity, empowerment and accountability in order to solve issues- Working individually but also as a team player, by supporting the Guest Services team atbusy times

United States

Assisting guests at all time in any concern following the Gold Anchor Standards:- Assisting all the guests at all times, providing excellent service- Follow up with the guests and guests needs at all times- Using cash float and different currencies- Have knowledge about all the ship activities- Working as a team member of the Guest Services Division

Backoffice and call center support for Vodafone Italy- managing VIP and companies accounts

Multinational Retail company that promotes sports fashion and fitness products. - reporting to Store Manager- creating schedule for the team, tracking target achievement- performing inventory of products and checking availability of product range.- Performing primary accounting

Master'S Degree, Tourism And Travel Services Management

Bachelor'S Degree, International Economics