Daniela Paez Email & Phone Number

Miami, Florida, United States

Miami/Fort Lauderdale Area

Miami, FL

• Creates collateral data analysis for $8 billion in assets by developing monthly reports that catch inconsistencies within the system and addresses it in an appropriate time frame. This accomplishes a reduction of 21%.
• Reviews re-performing loans (RPLs) from inception until liquidation to identify and monitor issues, implementing changes until resolved thus increasing the profit margin on the loan. This includes issuing reports.
• Develops centralized reporting tracker to efficiently analyze updates from property damage, claim & insurance reports. It allows to prioritize the most urgent asset on a weekly basis based on damage amount, type and.
• Within 2 months, generated approximately 25% in savings on our custodian fees by spear-heading clean-up project to liquidate thousands of inactive loans that continuously report on our shelf by executing review system.

Miami/Fort Lauderdale Area

• Execute operational tasks, such as ordering currency to maintain adequate supply, prepare teller work schedules, daily maintenance of vault and training new employees.
• Conduct mid-sessions, approve wires, prepare team members for BCR audit, issue control online tasks and maintain security control online as an active service manager for a quarter.
• Reduce internal risk by improving all risk performance records and quality of sale report card metrics with zero over-the-counter losses in 2016 and YTD 2017.
• Responsible for managing the direction of work for several direct reports and are involved in the day-to- day operations of the teller line.

Miami

• Responsible for a variety of tasks including providing excellent customer service, processing account transactions effectively, helping resolve customer concerns in a timely fashion, following proper procedures to.
• Oversaw ATM balances, refilled cash as needed and ensured system was in good working order.
• Ensured cash drawer was balanced and all supporting documentation was in line with cash receipts and client transactions.
• Exceeded quotas and earned “Top Seller” for two consecutive quarters.