Daniela P Email & Phone Number

KEY COMPETENCIES AND SKILLS• Sales and Customers Relationship Management• Account Management• Data Analysis• Operations Management• Information Systems• Legal and Contract Management• Project Management• Life cycle planning• Quality Assurance• Financial Strategy and Accounting• Performance management• Real Estate Knowledge• Speaking English, Spanish, French, German, ItalianAnalyze sales process and provide recommendation regarding sales process optimization. Responsible for account management, projecting and meeting sales targets. Perform Data Analysis and create sales reports for management. Consistent quality control and account management for all customers and leads in Salesforce.Conduct sales presentations explain benefits and advantages of the product and sell new products to existing and new clients. Follow up on contract processing, ensure correct processing of paperwork and process payments.Conduct market research and create new marketing campaigns. Identify new revenue streams and implement new sales channels.Ensure customer satisfaction, by developing internal customer service procedures.Provide management training for new staff in consumer data mining, sales, customer data management and handling requests. Develop training material and presentations for new team members. Conduct regular training sessions with new team members, monitor their progress and review sales targets.

Handled customer inquiries, complains, billing, and payment with ability to build productive relationships, resolve complex issues, working with national and international customers.Handled government orders, compliance and problem solving. Located resources for problem resolution and designed best option solutions while securing customer loyalty.Managed challenging conflicts in various situations in a high volume workload within a deadline driven environment.