Daniela R. Email & Phone Number

Implemented daily and monthly reports, and strong customer service skills. Recognized for the ability to incorporate various customer service duties and implemented the rules and regulations according to office policies that contributed to efficient workflow. Experienced in handling customers insurance prior authorizations for medications and surgeries that needed authorization for coverage. Processed invoices for payment electronically. Sent, received, and organized mail, packages and… Show more Implemented daily and monthly reports, and strong customer service skills. Recognized for the ability to incorporate various customer service duties and implemented the rules and regulations according to office policies that contributed to efficient workflow. Experienced in handling customers insurance prior authorizations for medications and surgeries that needed authorization for coverage. Processed invoices for payment electronically. Sent, received, and organized mail, packages and special deliveries. Prepared official business communications for the leadership team, including meeting agendas, mail, emails and presentations. Excellent track record of dependability and welcomed new challenges. Show less

Generated reports on a weekly basis and implemented effective solutions to meet goals. Answered, triaged, and directed 100+ phone calls daily for the office. Maintained an organized system of documents and revised information as needed. Managed customer relations and provided exemplary service to all customers. Scanned documents, computer operations, accounts payable & receivable, and outstanding problem solving. Helped team leader to meet goals, met all team deadlines and… Show more Generated reports on a weekly basis and implemented effective solutions to meet goals. Answered, triaged, and directed 100+ phone calls daily for the office. Maintained an organized system of documents and revised information as needed. Managed customer relations and provided exemplary service to all customers. Scanned documents, computer operations, accounts payable & receivable, and outstanding problem solving. Helped team leader to meet goals, met all team deadlines and responsibilities, and promoted a team atmosphere. Outstanding customer service skills and communicated effectively with all levels of staff. Ability to work under pressure and adjusted to changing situations. CPR certified. Show less