Who is Daniela Arango? Overview
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Quick answer
Daniela Arango is listed as Customer Service Manager ROLAC at IDEMIA, based in Cali, Valle Del Cauca, Colombia. AeroLeads shows a matched LinkedIn profile for Daniela Arango.
Daniela Arango previously worked as Director of Customer Support and Experience Department at Cube Usa and Project Manager at Cube Usa. Daniela Arango holds Global Mba- Master Of Business Administration - Mba - Doble Titulacion Universidad Tulane Usa, Business Administration And Management, General from Universidad Icesi.
Company email context
Email format at IDEMIA
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IDEMIA
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Profile bio
About Daniela Arango
Daniela Arango is a Customer Service Manager ROLAC at IDEMIA. She possess expertise in microsoft office, microsoft excel, strategic planning, liderazgo, estrategia empresarial and 2 more skills. She is proficient in Aleman and ingles.
Listed skills include Microsoft Office, Microsoft Excel, Strategic Planning, Liderazgo, and 3 others.
Current workplace
Daniela Arango's current company
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3 roles
Daniela Arango work experience
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Director Of Customer Support And Experience Department
Current- Design and implement strategies to enhance customer experience, including the development of efficient processes and the implementation of innovative solutions.
- Supervise and lead customer support teams, ensuring they are well-trained and motivated to provide exceptional service.
- Address customer requirements and complaints effectively, seeking solutions that satisfy both customers and the company.
- Analyze data and indicators to assess internal team compliance and customer… Show more
- Analyze data and indicators to assess internal team compliance and customer satisfaction, identifying areas for improvement and opportunities.
- Collaborate with other company areas such as sales, marketing, and developers to ensure an effective customer experience.
Jul 2021 - Present
Project Manager
Current- Planning, executing, and delivering best project manager practices for existing andnon-existing projects.
- Collaborate with other company areas and cross-functional teams such as sales,marketing, and developers to ensure an eWective customer experience.
- Leader of change management processes to ensure that internal and externalstakeholders adopt new processes or technologies.
- Assign tasks and responsibilities to team members.
- Jira Project Management, Microsoft… Show more
- Jira Project Management, Microsoft Project, Monday and ClickUp tools.
Jul 2021 - Present
8 education records
Daniela Arango education
Global Mba- Master Of Business Administration - Mba - Doble Titulacion Universidad Tulane Usa, Business Administration And Management, General
Gerencia De La Experiencia Del Cliente, Business Administration And Management, General
Customer Experience Desing & Management – Icesi Y Customer Experience Group Latam, Business, Management, Marketing, And Related Support Services
Ingenieria Industrial - Pregrado
English, Ingles
Intercambio Universitario
Diplomatura, Project Management
Politecnico De Colombia
Diplomado Logistica, Gestión Logística, De Materiales Y De La Cadena De Suministro
Politécnico De Colombia
FAQ
Frequently asked questions about Daniela Arango
Quick answers generated from the profile data available on this page.
What company does Daniela Arango work for?
Daniela Arango works for IDEMIA.
What is Daniela Arango's role at IDEMIA?
Daniela Arango is listed as Customer Service Manager ROLAC at IDEMIA.
Where is Daniela Arango based?
Daniela Arango is based in Cali, Valle Del Cauca, Colombia while working with IDEMIA.
What companies has Daniela Arango worked for?
Daniela Arango has worked for Idemia and Cube Usa.
How can I contact Daniela Arango?
You can use AeroLeads to view verified contact signals for Daniela Arango at IDEMIA, including work email, phone, and LinkedIn data when available.
What schools did Daniela Arango attend?
Daniela Arango holds Global Mba- Master Of Business Administration - Mba - Doble Titulacion Universidad Tulane Usa, Business Administration And Management, General from Universidad Icesi.
What skills is Daniela Arango known for?
Daniela Arango is listed with skills including Microsoft Office, Microsoft Excel, Strategic Planning, Liderazgo, Estrategia Empresarial, Microsoft Powerpoint, and Microsoft Word.
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