Daniela Ciolan Email and Phone Number
Compassionate, dedicated Practice Manager highly efficient and results driven professional committed to organisational growth and providing a high standard of service delivery. I’m well-versed in streamlining operations entailing enhanced productivity, reduced costs, growth in profitability, planning and development and relationship management.I am always striving to bring 100% to the work that I do, and my goal as a Practice Manager is to build strong, long-term, mutually beneficial relationships with colleagues and clients. Developing winning teams by empowering and guiding others to achieve and surpass goals is what I enjoy most, displaying integrity and honesty.Completing a BA in Psychology (Monash University) I learnt superior interpersonal qualities with an eagerness to learn and contribute in a variety of roles. Continuously strive to make a positive difference in people's lives and serve the needs of the disadvantaged population, providing support and resources. ● Recognised for in-depth understanding of the company's strategic objectives and continued success in operationalising these objectives in terms of performances, goals, quality, speed, dependability, flexibility and cost. ● Ensured that business operations are efficient in terms of using as few resources as needed, and effective in terms of meeting customer requirements. ● Managed the company's HR, planning and delivery, data entry, accounts payable, payroll, while simultaneously helping and creating organisational and program budget in collaboration with the MD. ● Integrated strategic solutions in order to effectively handle consultant services management including administration, reporting, and room utilisation.●
Psychology Melbourne
View- Website:
- psychologymelbourne.com.au
- Employees:
- 28
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Practice ManagerPsychology Melbourne Apr 2016 - PresentMelbourne, Australia● Continuously improve methods for overseeing all the activities in the organisation which contribute to the effective delivery of psychology Melbourne's services and products. ● Recognized for in-depth understanding of the company's strategic objectives and continued success in operationalising these objectives in terms of performances, goals, quality, speed, dependability, flexibility and cost.● Ensure that business operations are efficient in terms of using as few resources as needed, and effective in terms of meeting customer requirements. ● Deftly manage the company's HR, planning and delivery, data entry, accounts payable, payroll, while simultaneously helping and creating organisational and program budget in collaboration with the MD.
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Office ManagerPsychology Melbourne Dec 2015 - Apr 2016Melbourne, Australia● Streamlined all aspects of building & office management including inventory, equipment register and maintenance, project management, health and safety procedures, and more.● Selected to handle all reception services management covering a variety of staff, illness and emergency coverage, annual leave planning, reception, and reports (checking and following up).● Integrated strategic solutions in order to effectively handle consultant services management which included administration, reporting, and room utilisation.● Orchestrated HR & Recruitment Management, delivering superior results in the recruitment and Induction of new staff members, handling staff Performance Reviews Meetings, developing and improving on multiple policies, and training of PMP psychologists and staff.
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Reception/AdministrationPsychology Melbourne May 2015 - Dec 2015Melbourne, Australia● Continuously maintained and updated clients’ records and relevant details while answering a high volume of calls and maintaining a rapid response rate.● Made numerous appointments for clients and log information on calls received where required, and maintain detailed and accurate records.● Established and maintained specialized system security and procedures to effectively handle the day to day operations of the clinic.● Provided accurate and timely data entry, and continuously maintained confidentiality when dealing with all client related matters.● Commended for strong communication skills when interacting verbally and in writing between consultants, clients, suppliers, visitors and relevant staff.
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Receptionist/AdministrationMatthew Iles Nov 2013 - May 2015Hawthorn, Melbourne● Charged with maintaining an in-depth knowledge of all front desk and administrative areas whilst ensuring a smooth functioning of internal operations and logistics at all times. ● Drafted a variety of meeting agendas, supplied advance materials and followed-up on meetings and team conferences. ● Maintained the front desk and reception area in a neat and organised manner, as well as an up-to-date department organisational chart. ● Established highly effective standard operating procedures to effectively distribute incoming post, email and phone inquiries to correct recipients throughout the office.● Managed the day-to-day calendar for the company's senior director, and was praised for exceptional organizational skills. -
Masssage TherapistSelf - Employed Feb 2011 - Sep 2013Bentleigh, Melbourne● Expertly assisted clients with physical movements to help restore function and lessen pain and disability.● Identified and properly documented patient goals, evaluated progress, and planned re-evaluation to ensure progress and satisfaction.● Compassionately assisted patients with debilitating conditions such as back pain, arthritis, fractures, and sports injuries.
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Front Line AssociateSkycity Entertainment Group Mar 2002 - Oct 2004Auckland, New Zealand
Daniela Ciolan Skills
Daniela Ciolan Education Details
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Distinction Average -
Distinction
Frequently Asked Questions about Daniela Ciolan
What company does Daniela Ciolan work for?
Daniela Ciolan works for Psychology Melbourne
What is Daniela Ciolan's role at the current company?
Daniela Ciolan's current role is Compassionate, Dedicated Practice Manager at Psychology Melbourne.
What schools did Daniela Ciolan attend?
Daniela Ciolan attended Monash University, Swinburne University Of Technology.
What are some of Daniela Ciolan's interests?
Daniela Ciolan has interest in Including Art, Social Services, Children, During My Leisure, Pilates, Civil Rights And Social Action, Education, Environment, My Interests Span A Myriad Of Areas, Yoga Classes.
What skills is Daniela Ciolan known for?
Daniela Ciolan has skills like Customer Service, Teamwork, Research, Communication, Microsoft Office, Training, Psychology, Office Administration, Mental Health, Administrative Assistants, Report Writing, Management.
Who are Daniela Ciolan's colleagues?
Daniela Ciolan's colleagues are Joanne Siriopoulos, Geraldine Lockley, Dr Anna Mooney, Terence Bowles, Magdalene Sng, Jasmine Purewal, Steven Andonovski.
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