Daniela Gori Email & Phone Number

New York, United States

Greater New York City Area

Greater New York City Area

- Manage customer service inquiries for North American consumers across digital and physical verticals through Zendesk, coordinating with the French based team to develop and execute efficient processes and protocols for international customers.- Work closely with internal stakeholders from Brand Management, Operations, Logistics, Customer Service and other teams to solve key operational challenges for our partners and execute solutions.- Work cross-functionally and manage internal relations to produce deadline-driven results.- Improve relationships with customers and communities to establish long term business growth.

San Francisco

- Composed a comprehensive policy report focusing on alternative modes of transportation for students in San Francisco. Through data collection and research, the policy suggestion will provide efficiency and necessary safety measures for San Francisco public school students.- Research and report on public policy problems affecting the citizens of San Francisco involving but not limited to: affordable housing, equal pay for women, and universal pre-k education.- Attend committee meetings and report back to the Supervisor and legislative aides.

Washington D.C. Metro Area

- Brought on to support the Chief Development Officer and development staff in the fundraising and planning efforts for the National Legal Aid and Defenders Association (NLADA) Exemplar Award Dinner. - Key member of a team that raised a record-breaking $1.1 million dollars.- Managed preparation for NLADA Leadership Appreciation Luncheon honoring Justice Ruth Bader Ginsburg.- Assured 100% accuracy of membership data by tracking membership information and updating the database.

Washington D.C. Metro Area

- Supported strategy and execution for largest annual fundraising event that brought in $358,000.- Ran Development Department due to leadership changes from October 2013 to January 2014 while exceeding project deliverables by taking on roles with limited resources. - Team lead for PAN’s 2013 Year End Campaign, which saw an 18% increase in donations from 2012.- Increased donations over 18% as the team lead for the 2013 Year End Campaign from the previous year.- Prospected and cultivated relationships to individual donors and corporations for scholarships and grants for the Parkinson’s Action Network Public Policy Forum. - Maintained high profile company events through administrative and logistical duties; events included Morris K. Udall Awards Dinner and the Parkinson’s Action Network Public Policy Forum.- Promoted from Administrative Assistant

Washington D.C. Metro Area

- Communicated directly with donors and event attendees regarding Senator Menendez’s stances supporting his re-election campaign and handling clients with poise and confidence - Increased event attendees by 13% YoY.

Bachelor Of Arts, Political Science

Activities and Societies: Kappa Delta Sorority: Alpha Lambda Chapter, Assault Prevention ShuttleStudy Abroad Program: 1 semester.

Master'S Degree, Public Policy