Strategically managed social media for an audience of over 290K, consistently creating and posting daily to enhance brand visibility.Proactively engaged with followers, driving community interaction around Labelle’s mission to foster, adopt, and donate, while strengthening the online presence.Actively supported the foster program by leading promotional efforts and coordinating outreach initiatives, boosting engagement, foster and adoption rates.

Assisted in managing marketing and brand operations for both non-profit and for-profit companies through effective management of social media platforms, content scheduling, audience engagement, and platform-specific strategies.Engaged in development and execution of marketing campaigns, from concept to implementation using programs such as Milanote, Later.com and Google sheets.

Actively contributed to company growth using CRM platforms to grow outreach sales and increase lead generation.Incorporated personalized outreach approach and resolved customer issues that led to a higher customer close rate.Proactively engaged with potential customers to ensure a satisfactory experience and raised monthly member retention rate by 5%.