I have the CompTIA A+. Network+, and Security+ certifications and have completed the Security Engineer Learning Path on TryHackMe.. I am skilled in Microsoft Office. I am an advanced user of Windows 10 and Microsoft Outlook. I have troubleshot Windows systems going back to Windows 3.1. I have also troubleshot Mac, IOS, and Android systems. I have also assisted with the setup and use of Thunderbird. Other programs I have troubleshot include Google Chrome, McAfee Antivirus, Firefox, Internet Explorer, and Microsoft Edge. I have set up and used Debian and Kali Linux systems. I have also assisted with connecting various IoT devices to WiFi and have helped with the setup and troubleshooting of multiple types of home routers. In terms of hardware, I have set up and installed hard drives, memory sticks, sound cards, and network cards.My current position is essentially a combination of a Linux System Admin/Help Desk. I currently work with CentOS Linux systems and help users of cPanel. I've imported and backed up databases. I've also set up and currently use CentOS Web Panel. I've installed WordPress and have managed cPanel through RootWHM. I've troubleshot issues with WordPress, cPanel, and have helped users connect with FTP and SSH.
Listed skills include Call Centers, Customer Service, Crm, Social Networking, and 49 others.