Daniela L. Email & Phone Number

Baltimore, Md, Us

Mexico City, Mexico

- Managed first-line support and ticketing for the LATAM zone using Azure DevOps for efficient issue resolution, directly impacting user satisfaction.- Created user guides and test scripts using SAP-PLM, reducing onboarding time and enhancing user system navigation.- Led IT enhancements by testing in development environments, improving system efficiency and business alignment.- Managed test incidents and conducted trainings on new features across the LATAM zone, enhancing user adoption and minimizing error rates.- Oversaw the Go/no go decision process for user acceptance in markets, aligning with project goals and delivering robust product outcomes.- Defined and validated business enhancement requests, translating into improved project outcomes and stakeholder satisfaction using business analytics.- Mapped business processes to create AS IS vs TO BE scenarios, fostering a deep understanding for better business planning and improvement.

Mexico City

• SAP PLM Product Owner and Product Compliance Level champion for Mexico Market, responsible for user training (35+) and implement IT enhancements in Mexico.• Recipe and Material management, implementation of strategies to comply with global Nestle Key Performance Indicators (KPIs) and support to Innovation & Renovation SAP users.• Implement BOM Alignment software in 10+ plants, increasing the alignment between site recipes and BOMs by 92 %.• Recipe approvals and validation in accordance with Nestlé Nutritional Internal Standards.• Support to 10+ application groups and 14+ plants, including dairy, Infant Formula (IF) and Growing Up Milks (GUMs), soluble coffee, chocolates, Ready-To-Drink beverages, and culinary solutions.• KPI Management of finished goods specifications, purchasing specifications and raw material specifications • Ensure purchasing specification's compliance to quality contaminants and microbiology requirements.• Cross-functional work with procurement, I&R, Regulatory affaris & quality.

Mexico City

• Formulation approval• Procedure implementation to enhance productivity in 85 %• Reformulation of the helathy snack portfolio to improve 100 % of cost margins• Define and launch protocols and industrial trials• Representation of the Nature´s heart brand within Nestle's management committee• Development of healthy snacks and vegetable beverages• Supervise the compliance of regulatory affairs and dossiers of Nature´s Heart portfolio• Implementation of strategies for harmonization of regulatory compliance between Mexico, Peru, Central America and Colombia

Mexico City, Mexico

• Manage databases in accordance with information acquired in Internal audits, including the improvement of KPIs and facilizing its emission through PowerBI. • Support the Management of procedures with Mexican authorities (COFEPRIS, PROFECO), successfully enforcing the launch and development of new products.• Participate in the renovation of the Gerber portfolio through the evaluation of nutritional parameters for each product.

México

Investigación en animales de modelo de isquemia cerebral Publicación de artículo“Correlación celular de los nichos inmunológicos y la neurogénesis inducida por Cop-1 en isquemia cerebral.”

Graduate Certificate, Functional Food Trends

Bachelor'S Degree, Biotechnology

Certificate, Finances And Administration