Daniela M. Email & Phone Number

Seattle, Washington, United States

· Execute HR strategies aligned with firm-wide business objectives; continuously review, analyze, and recommend best practices to enhance HR service delivery.· Partner with Sr. HR Manager to review, update, and communicate HR policies, procedures, laws, and regulations; serve as a subject matter expert for internal policy interpretation.· Oversee employee onboarding and offboarding, including new hire orientation, training programs, terminations, and exit interviews.· Ensure accuracy and compliance of USCIS Form I-9; process certifications, reverifications, and E-Verify for new hires, and conduct periodic audits. Coordinate work visa and green card reporting; manage immigration process documentation; review billing and invoices for accuracy.· Analyze employee headcount and turnover data; identify patterns and suggest improvements; support annual compliance reporting (e.g., CA Pay Data, EEO-1 Component).· Manage leaves of absence, facilitate leave requests, and maintain recordkeeping and eligibility tracking. · Assist with visa and immigration programs; consult new hires on work visa transfers, international travel/visa applications, and permanent residence sponsorship needs.· Manage communication with stakeholders regarding immigration assessments and program policies; schedule meetings and provide support as needed

· Member of the Amazon HR team, focused on administering leave activities for 1M employees across multiple Amazon divisions—managing 250+ cases simultaneously and ensuring proper payment adjustments are made for a diverse range of leave types including PTO, (STD), FMLA, FLSA, ADA, EEO, Worker’s Compensation· Drive internal communications related to Amazon HR policies and applicable federal and state labor laws, in addition to providing timely support to employees/managers regarding inquiries into leave/disability events, policies, employee benefits options, and other HR-related matters while working fully remote · Facilitate smooth return to work and ramp-back plans for returning staff, coordinating reduced schedules when needed and adjusting case management plans to accommodate any new developments and/or needs· Approve, decline, and/or extend leaves based on customized analysis of each case under management—contacting medical professionals and other outside experts, as needed, to investigate potential cases of fraud or abuse; make final case decisions and initiate any needed escalations, terminations, or reinstatements· Partner with numerous other stakeholder groups including the Amazon HR, Safety, Legal, Payroll, and Benefits teams—as well as the company's TPA (Third Party Administrator)—on case-related matters· Perform all duties in a highly confidential, diplomatic manner, documenting all decisions and case-related activities in the company's HRIS and maintaining strict data privacy regarding all employee information

· Administered Leave of Absence requests for 2,800 employees of this top transportation company, spanning multiple divisions and employing over 250,000 workers throughout 50+ U.S. and international locations· Advised employees/managers on internal LOA policies, processed requests and approvals, maintained all needed employee documentation, and investigated and resolved any discrepancies or unforeseen challenges· Maintained updated knowledge around a diverse array of Leave types incl. Family & Medical (FMLA) Leave; STD Leave; Maternity/Paternity Leave & Bonding Time; Jury Duty; Military Leave; School Visitation Leave; and numerous Leave types specific to California (e.g. Organ & Bone Donation, Pregnancy Disability)· Supported hiring/onboarding and processed background checks for domestic and international employees.· Escalated issues to Benefits and Payroll when needed to resolve complex insurance and payment issues

Greater Seattle Area

Worked on the Global Workforce Staffing Team responsible for hiring over 1000 associates daily for Amazon FC, Whole Foods, Amazon Air, Amazon Prime, Middle Mile Delivery and AMZL.Ran the Daily Terminations report by pulling data from Salesforce, People Portal, KNET and Oracle HRBI.Supported the SOS (Solution Optimization Services) team in eliminating redundant tasks across teams.Processed up to 100 daily terminations, confirmed new hires, corrected hiring errors, resolved termination errors and escalations, processed employee reinstatement requests.

Greater Seattle Area

Worked on contract (extended twice) to support Amazon’s Corporate HR and Global Operations Transportation Teams—supported high-volume driver hiring/compliance for Fulfillment Centers.Collaborated with an additional HR Assistant and Compliance staff to help recruit, screen, and onboard drivers around the country—over 1,200—ensured drug tests and physical exams were completed, in addition to verifying that all applicants, materials, and licenses were compliant with federal regulations.Managed daily operations and email correspondence involving candidates, in addition to interacting daily with site managers, vendors, and background check teams to expedite the hiring process.Owned the “driver removal” process, compiled data and reported the numbers of candidates/employees that had been removed from the hiring process, voluntarily withdrew, or who had been terminated for not meeting compliance requirements or providing expired documentation.Provided additional HR-related support to an Amazon HR Business Partner and Program Manager, escalating matters to their attention, when needed, and made process improvement recommendations to help improve internal workflow within a very fast-paced and rapidly-changing environment.

Greater Seattle Area

Worked on product development, market research, web development, sales, e-commerce, marketing.Web development project for a clienthttps://davinci-boxcompany.squarespace.com/products

Kirkland, Wa

Supported team members by sourcing and recruiting candidates, scheduling & conducting interviews, completing paperwork, orienting new candidates to TERRA, and helping recruiters fill current job orders.

Chicago, Il/ Seattle, Wa

Assisted with pre and post production of multimedia and filming projects.Increased media exposure for clients by 100%Chicago Corporate Film Festival Project Chicago, 2011Seattle Film Festival, 2013

Seattle,Wa

Utilized application programs to answer queries from partners and clients. Investigated and resolved any payment, technical, process, or data related issues. Adhered to strict SLAs as required by the client. Regularly maintained and updated project and claim requests from clients into Hawkeye’s software product. Identified and escalated site bugs/issues observed within Product suite and suggested ideas for improvement using appropriate tools and resources e.g. TFS/Product Specialists. Researched each issue and answered with high level of customer service.Prepared payment-processing documents. Pulled database reports of payment-ready claims and assigned them to the correct owners. Worked closely with Accounts Payable Department to ensure payments were made in timely manner and the client was satisfied.Documented and relayed client and partner concerns to Hawkeye. Acted as point-of-contact between Hawkeye and client. Demonstrated knowledge of Channel Marketing. Built and fostered client relations. Regularly maintained, improved and updated process documents. Clients: KAO U.S., KAO Canada, Intel, Best Buy/Magnolia.

Seattle

Assisted the STS program manager with class registration, attendance confirmation, planning, logistics, database management, job reports, marketing, and community outreachClosely worked with the Employment Resource Center to train people looking for workAssisted teaching instructors in classes and computer classrooms and helped instructors update teaching materialsTrained seniors in learning Microsoft Office (Word, Excel, PowerPoint, Publisher) and File ManagementDeveloped data management spreadsheets to improve client follow upDesigned data management spreadsheets for job reportsIncreased process flow and job reports efficiency by 100%Recognition of my work in Spotlight, a newsletter for Seniors by Seattle Human Services. http://archive.constantcontact.com/fs147/1102771162439/archive/1113622485548.html

Chicago, Il

Effectively handled, organized and delivered student notes and other printed material for students with mobility impairments, visual impairments, and hearing impairmentsProctored exams when necessary and helped students with school assignments. Attended training sessions for working with people with disabilitiesAdministered duties as required by the Disabilities Access Center Office

Chicago, Il

Skopje, Republic Of Macedonia