Daniel Angel

Daniel Angel Email and Phone Number

Lead Support Engineer @ Onit | Solutions Engineering @ Onit
houston, texas, united states
Daniel Angel's Location
Katy, Texas, United States, United States
Daniel Angel's Contact Details

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About Daniel Angel

At Onit, my commitment to engineering robust cloud-based solutions aligns with our mission to transform business processes. My role as the Lead Support Engineer encompasses providing technical direction, improving client utilization, and maintaining operational efficiency. Skillfully analyzing system logs and leveraging tools like AWS CloudWatch and Datadog, our team effectively manages system performance for optimal client satisfaction.In the realm of SaaS products, I prioritize crafting strategic enhancements that bolster user experience and product performance. My drive to excel in solutions engineering is matched by my dedication to mentoring peers, fostering a culture of continuous learning, and contributing to the innovative evolution of Onit's app builder platform. With a focus on collaborative problem-solving, we enable our clients to harness the full potential of digital transformation.

Daniel Angel's Current Company Details
Onit

Onit

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Lead Support Engineer @ Onit | Solutions Engineering
houston, texas, united states
Website:
onit.com
Employees:
229
Daniel Angel Work Experience Details
  • Onit
    Lead Support Engineer
    Onit Apr 2024 - Present
    Houston, Texas, United States
  • Onit
    Senior Software Support Analyst
    Onit Sep 2022 - Apr 2024
    Houston, Texas, United States
    Provide technical direction and recommendations to improve utilization and maintain operational efficiency for our clients across Onit's main product line offerings.Analyze system logs and various production reporting tools, such as AWS CloudWatch and Datadog to manage system malfunctions and maintenance needs for client environments.Design, develop, and QA custom product and workflow enhancements for clients on Onit's app builder platform to improve product performance and user experience.Assist with testing of new software platform releases and upgrades within an agile development framework.
  • Spring Branch Isd
    Professional Educator
    Spring Branch Isd Aug 2013 - Jul 2022
    Houston, Texas
    Develop curriculum and pathway for students to graduate with a STEM endorsement in Computer ScienceImplement a data driven, results oriented approach to instruction resulting in the highest passing rate for an Advanced Placement (AP) course at Spring Woods High SchoolTeach courses to allow students to acquire programming skills in Java, Python, Swift and JavaScript
  • Spring Branch Isd
    First Assistant Basketball Coach
    Spring Branch Isd Aug 2013 - Jul 2022
    Houston, Texas Area
    As chief statistician, implement data driven analytics to improve team and individual performance.Responsible for film breakdown, analysis and leading team film sessions as first assistant.Played a pivotal role in building a program that delivered the first district championship (2019) in school history.
  • Spring Branch Isd
    Curriculum Developer
    Spring Branch Isd Feb 2020 - Jul 2020
    Houston, Texas, United States
    Developed curriculum for Computer Science 3 course including unit guides, TEKS standards road maps, lesson plans and assessment materials
  • Rice University
    Switch Ret Mentor
    Rice University Jun 2021 - Jul 2021
    Houston, Texas, United States
    Coached and mentored a group of computer science teachers through a 6 week PATHS-UP and Expeditions of Computing funded research experience called SWITCH( Summer Web-Based Institute for Technologies in CompSci and Healthcare ) at Rice UniversityConducted and presented research in applications of Machine Learning for early detection of type 2 diabetes.Presented at CStar which is a 3 day professional development conference for computer science teachers in the Greater Houston area.
  • Texas Teachers
    Curriculum Developer
    Texas Teachers May 2021 - Jul 2021
    Houston, Texas, United States
    Developed a "Methods of Teaching Computer Science" course for a state approved ACP (Alternative Certification Program)
  • University Of Houston-Downtown
    Houston Prep Computer Science Teacher
    University Of Houston-Downtown Jun 2016 - Jul 2021
    Houston, Texas, United States
    Taught multi-level computer science courses for UHD Pre-freshman Enrichment Program (PREP), a summer enrichment program for middle and high school students hosted by the College of Sciences and Technology at the University of Houston-Downtown
  • Rice University
    Ret (Summer Research Experience For Teachers) Intern
    Rice University Jun 2020 - Jul 2020
    Houston, Texas, United States
    Conducted original research in machine learning with an emphasis on eye tracking and gaze detection for Scalable Health Labs in Department of Electrical and Computer Engineering at Rice University
  • Goldman Sachs
    Business Analyst/Project Manager
    Goldman Sachs Jul 2010 - Sep 2012
    Greater New York City Area
    Managed execution of a strategic architecture platform migrations and legacy system eliminations affecting multiple business units globallyCoordinated implementation of new features for a fixed income derivatives trading application meeting sales and operational needs while ensuring compliance with external regulatorsPrioritized and drove technology initiatives that facilitated business improvements through enhancement of user experience, streamlined operational workflows and met extensive reporting requirements while ensuring exceptional data quality.Executed User Acceptance testing across 20+ teams globally in a matrix organizational structureCompleted various business analysis tasks including finalized project requirements, defining project plans, and scheduled project resourcing enabling the firm's technology teams to streamline development and testing cycles on or ahead of schedule Communicated project status to senior management, highlighting and addressing critical issues and risksTrained and managed a team of junior analysts on existing process workflows, enabling our team to quickly respond to a dynamic financial environment and resolve issues more quickly and consistently meet all business deadlines
  • Kellogg School Of Management
    Kellogg Information Systems, It Consultant
    Kellogg School Of Management Jan 2009 - Jun 2010
    Greater Chicago Area
    Provided IT support and consulting for over 4,000 Kellogg MBA students.Designed and implemented projects that increased efficiency in the workplace, and improved the quality of service for Kellogg students.Analyzed failure trends and cataloged effective solutions to consistently reoccurring problems within the infrastructure, resulting in several contributions to the KIS IT knowledgebase.
  • Northwestern University
    Excel Counselor
    Northwestern University Jun 2009 - Aug 2009
    Greater Chicago Area
    Planned, and organized events and activities designed to acclimate incoming freshmen minority engineers to college life at Northwestern.Provided mentorship guidance and academic help to the students

Daniel Angel Skills

Business Analysis Project Management Risk Management User Acceptance Testing Change Management Sdlc Requirements Gathering Microsoft Excel Project Coordination Ms Project Powerpoint Business Process Re Engineering Technology Sharepoint Visio Business Process Project Scope Development Financial Markets Requirements Traceability Full Project Lifecycle Experience Jira Microsoft Applications Java Microsoft Powerpoint Swift

Daniel Angel Education Details

Frequently Asked Questions about Daniel Angel

What company does Daniel Angel work for?

Daniel Angel works for Onit

What is Daniel Angel's role at the current company?

Daniel Angel's current role is Lead Support Engineer @ Onit | Solutions Engineering.

What is Daniel Angel's email address?

Daniel Angel's email address is da****@****ail.com

What is Daniel Angel's direct phone number?

Daniel Angel's direct phone number is +171336*****

What schools did Daniel Angel attend?

Daniel Angel attended Northwestern University.

What are some of Daniel Angel's interests?

Daniel Angel has interest in Social Services, Children, Education, Environment, Science And Technology.

What skills is Daniel Angel known for?

Daniel Angel has skills like Business Analysis, Project Management, Risk Management, User Acceptance Testing, Change Management, Sdlc, Requirements Gathering, Microsoft Excel, Project Coordination, Ms Project, Powerpoint, Business Process Re Engineering.

Who are Daniel Angel's colleagues?

Daniel Angel's colleagues are Jerry Tesch, Mickala Anderson, Donna Leonessa, Kristin Gilligan, Eric Gilbert, Prashant Rangdal, Jane Long.

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