Daniela Torres

Daniela Torres Email and Phone Number

The New York Times | Billing and Business Care Specialist | Technical Support | Specialty Customer Care | @ The New York Times
new york, new york, united states
Daniela Torres's Location
Los Angeles Metropolitan Area, United States
About Daniela Torres

Daniela Torres is a The New York Times | Billing and Business Care Specialist | Technical Support | Specialty Customer Care | at The New York Times.

Daniela Torres's Current Company Details
The New York Times

The New York Times

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The New York Times | Billing and Business Care Specialist | Technical Support | Specialty Customer Care |
new york, new york, united states
Employees:
8789
Daniela Torres Work Experience Details
  • The New York Times
    Billing And Business Care Specialist
    The New York Times Sep 2022 - Present
    Los Angeles, California, United States
  • Child360
    It Specialist
    Child360 Aug 2020 - May 2022
    Los Angeles, California, United States
    -Administration of passwords for Wi-Fi networks as well as using Microsoft Admin.>-Keep up to date on changes to processes and technology to remain diligent in providing consistent work flows.-Answered customer inquiries, took messages, or transferred calls as needed-Performed software installations and regularly scheduled updates on company computers-Handled incoming support tickets as well as one on one troubleshooting on Zendesk for Microsoft apps-Established patterns to reoccurring issues and provided input to development teams.-Improved turnaround time and ensured that workflow was documented and transparent
  • Regal Entertainment Group
    Team Lead Manager
    Regal Entertainment Group Dec 2014 - Mar 2020
    Alhambra, California, United States
    Installed and update software across 15+ POS terminals as well as diagnose and determine correction actions for ALD devices as well as projectors.Created and detailed trouble tickets and entered them into a database to correctly refer them to the appropriate team members,Provided technical assistance to customers via telephone, email or in personMaintained quality control/satisfaction records, constantly seeking new ways to improve customer service,

Frequently Asked Questions about Daniela Torres

What company does Daniela Torres work for?

Daniela Torres works for The New York Times

What is Daniela Torres's role at the current company?

Daniela Torres's current role is The New York Times | Billing and Business Care Specialist | Technical Support | Specialty Customer Care |.

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