Daniela C. Email & Phone Number

Atlanta, GA, US

Atlanta, Georgia, United States

• Greeted designers at entry, answered incoming calls, and responded to customer inquiries
• Assisted customers on the floor in selecting fabrics for projects
• Prepared quotes, processed orders and payments
• Rotated master fabric wings and pulled discontinued wings
• Pulled fabric sample requests and mailed them via regular mail or UPS Ground
• Assisted outside sales representatives with customer requests

United States

• Quote preparation and orders processed via HubSpot software
• Reviewed technical drawings and finishes for client approvals
• Monitored projects from inquiry to delivery
• Weekly meetings with the project manager team

United States

• Assisted clients via emails and phone calls
• Quote preparation and coordination with the Sales Manager
• Monitored projects from inquiry to delivery
• Assisted and coordinated with the project managers

Houston, Texas, United States

• Greeted customers and prospects upon showroom entry
• Quote preparation and orders processed via Microsoft Dynamics Nav software
• Processed payments and refunds, customer support
• Created fabric and wallcovering schemes for mailers

Houston, Texas, United States

• Prepared quotes, processed purchase orders, payments, and refunds
• Requested and sent spec sheets along with flame certificates to clients
• Assisted with creating sample boxes for contract libraries
• Assisted contract & hospitality outside sales representative on customer requests

Houston, Texas Area

• Greeted and assisted clients upon entry
• Filled sample requests and ordered missing samples for clients
• Maintained sample & finish inventory and ordered stock replenishment
• Maintained master wings, pulled discontinues, and updated textile & furniture pricing
• Maintained marketing and showroom supplies
• Handled customer inquiries over the phone and in-person pricing, stock, memo requests, and spec details

Houston, Texas Area

• Greeted customers at entry, managed incoming calls, and responded to customer inquiries
• Produced a variety of design materials for marketing purposes using Adobe Creative Suite, email marketing campaigns
• Responsible for sustaining and restocking sample and wings inventory, including showroom provisions and supplies
• Maintained master fabric wings, updated pricing and signage, pulled down discontinued wings
• Performed routine clerical tasks such as mailing, copying, filing, and scanning
• Assisted the interior design team

Greater Houston

• Provided excellent customer service, greeted and assisted customers.
• Operated the cash register and scanner to itemize and total customer’s purchases, collected payments from customers, bagged merchandise, and assisted customers with merchandise as necessary.
• Stocked, restocked, and rotated merchandise on shelves and built merchandise displays.
• Maintained store appearance

Houston, Texas Area

• Ensured exceptional service for all customers by properly handling all inquiries, and suggested fabric sample options
• Utilized strong interpersonal skills while assisting customers, answering phones, and communicating with clients daily regarding order status
• Facilitated orders, monitored deliveries, and followed up on shipments to ensure timelines are met while managing approvals and developments
• Coordinated with co-workers to provide exceptional service to customers, before and after-sales
• Responsible for sustaining and restocking sample inventory, including showroom provisions and supplies

Houston, Texas, United States

• Answered customer inquiries and addressed problems and complaints in person and via phone
• Provided consistently high standards of customer care by balancing the needs of multiple customers simultaneously in a fast-paced retail environment
• Managed order payment paid through government vouchers and financial aid support systems

Associate'S Degree, Business Administration, Management And Operations

Some College, Business Administration And Management, General

Diploma Of Education