Daniela Piccinato Email and Phone Number
Executiva com mais de 25 anos de experiência em estratégia, marketing e desenvolvimento de negócios em empresas multinacionais líderes nos setores de Tecnologia, Consumo e Serviços B2B e B2C. Expertise em alinhar decisões estratégicas e OKRs aos objetivos organizacionais, mitigando riscos e promovendo sustentabilidade, inovação e transformação digital.Experiência em liderar equipes multidisciplinares e globais, atuando em projetos estratégicos. Capacidade de influenciar diferentes níveis, fortalecer a transparência organizacional e entregar resultados financeiros e operacionais expressivos.Participação, apresentações e entregas de informações para IPO, M&A, Carve-out, iniciativas estratégicas, projetos de eficiência e inovação. Destacando a visão sistêmica e de negócios, foco no cliente e facilidade para construir relações e fortalecer parcerias com os diversos stakeholders.Experiência internacional na gestão de projetos e equipes (Espanha, Colômbia, México, Chile, Peru, Argentina, Nicarágua, Índia, Filipinas e EUA).Conselho Consultivo | Advisoring | CX | CS | Qualidade | Marketing Estratégico | Inteligência de Negócios | Inovação | Digital | Automação | Bots | RPA | Coaching | Mentoring |Se quiser conhecer mais sobre meu trabalho: daniela.piccinato@hotmail.com
Icf Brasil - International Coaching Federation
View- Website:
- icfbrasil.org
- Employees:
- 31
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Marketing DirectorIcf Brasil - International Coaching FederationState Of São Paulo, Brazil
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Startups Business Mentor At Eretz.BioHospital Israelita Albert Einstein Feb 2019 - PresentSão Paulo, Sp, BrMentoring for startup companies of Eretz.bio (business incubator of Albert Einstein Hospital) -
Associate CoachAmaze Growth Nov 2024 - PresentStuttgart, Baden-Wuerttemberg, DeTeam Coaching processes -
Associate CoachTrilha Interactive Career Jul 2024 - PresentSão Paulo, São Paulo, BrExecutive coaching and career consulting processes -
Associate ExecutiveUp Check Mar 2024 - PresentSão Paulo, São Paulo, BrM&A projects and business consulting -
Customer Care & Service Experience, DirectorTupperware Brands Feb 2022 - Feb 2024Orlando, Fl, UsResponsible for Customer Care for Tupperware Brazil sales force and consumers, implementing strategies to improve the customer experience through the best people, technology and processes in the most diverse service channels.Responsible for Business Development area for Distributors supporting their business, improving processes, mapping and sharing best practices, managing suppliers. -
Senior Advisory Project LeaderEnceladus Serviços E Consultoria Empresarial Ltda. Jun 2021 - Jan 2022Strategic growth project, from the fact-base analysis to the initiative’s development and implementation, driving new business opportunities and CX improvement. -
Quality & Customer Success, DirectorAtento May 2020 - Jun 2021Madrid, Madrid, EsResponsible for the Operational and Corporate Quality area with a focus on continuous improvement of performance, productivity and efficiency through diagnostics and actions planning, KPIs management and through automations / bots such as Speech Analytics and Text Analytics, RPAs and BPM. Also responsible for the Customer Success area, supporting the growth of accounts and the digital transformation of our clients. -
Partnership, DirectorAutomation Anywhere Jul 2019 - May 2020San Jose, Ca, UsResponsible for Totvs as a channel, supporting: sales strategy, sales support, marketing planning, sales training, internal and market events. -
Bpo Clients, DirectorAutomation Anywhere Nov 2018 - Feb 2020San Jose, Ca, UsResponsible for Automation Anywhere solutions for LATAM BPO industry. Focus on go-to-market strategy and BPO clients relationship and sales, providing insights to Executive Management, Field Operations, Support (Marketing, Training, PR, Analyst Relations), as well as Product Marketing and Engineering.
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Marketing & Internal Communications, DirectorFoundever™ Dec 2016 - Oct 2018Miami, Fl, UsResponsible for providing commercial support, competitive intelligence. Focus on Strategic Marketing and Internal Communication providing business intelligence to support the identification and generation of new businesses, relationship and communication with the market, clients, press and employees boosting the capacity for innovation, engagement and strengthening of the brand through traditional and digital channels (website, LinkedIn, Instagram, Facebook and Workplace by Facebook). -
Director, Marketing & Business Intelligence (Brazil And Global)Atento May 2014 - Jun 2016Madrid, Madrid, EsAtento Brazil: Responsible for Business Intelligence (market and competitive analysis, sales management and account planning process, strategic growth identification and client segmentation strategy, products performance, mystery shopper consulting) and Marketing (organization/sponsorship of industry and clients events, press relationship, annual magazine rankings and ads to Brazil).Atento Group: Responsible for support to company's strategy review, competitive intelligence, studies for M&A , strategy execution monitoring and support to Earnings Release of Atento Group. Creation of Global Client Survey (15 countries), Knowledge Management Global Portal and Best Practices Global Award.
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Sr Manager, Business Intelligence & QualityAtento Feb 2009 - May 2014Madrid, Madrid, EsBusiness Intelligence: responsible for provide client and market analysis, IPO support, knowledge management with focus on business.Customer Experience: responsible for best practices management, monitor client satisfaction and other strategic support for Atento. Manage consultative projects team, from efficiency to business innovation, with Quality team (certifications and Seis Sigma projects) and with CX team (customer experience improvement, mistery shopper, etc)
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Project ManagerAtento Feb 1999 - Jan 2009Madrid, Madrid, Es
Daniela Piccinato Education Details
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Fgv - Fundação Getulio VargasBusiness Management -
Fgv - Fundação Getulio VargasCompetitive Intelligence In Social Media
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Universidade Presbiteriana MackenzieMarketing B2B
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Universidade Presbiteriana MackenzieCivil Engineering
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Escola De Coaches Do EcosocialExecutive Coaching
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Escola De Coaches Do EcosocialTeam Coaching
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Unità FaculdadePsicologia Transpessoal
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Board Academy BrPfcc - Programa De Formação E Certificação De Conselheiros
Frequently Asked Questions about Daniela Piccinato
What company does Daniela Piccinato work for?
Daniela Piccinato works for Icf Brasil - International Coaching Federation
What is Daniela Piccinato's role at the current company?
Daniela Piccinato's current role is Marketing Director.
What schools did Daniela Piccinato attend?
Daniela Piccinato attended Fgv - Fundação Getulio Vargas, Fgv - Fundação Getulio Vargas, Universidade Presbiteriana Mackenzie, Universidade Presbiteriana Mackenzie, Escola De Coaches Do Ecosocial, Escola De Coaches Do Ecosocial, Unità Faculdade, Board Academy Br.
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