Daniela Ramirez Email & Phone Number

Houston, Texas, United States

• Analyze customer attrition rates across the West Division customer base to implement high-retention strategies
• Network in a lively environment at 5+ Employee Resource Groups (ERGs) events with Unidos, Young Professionals Network, Asian Pacific Americans, and Women’s Network

Austin, Texas, United States

• Maintain member database by keeping student records up to date and using data analysis to facilitate internal relations operations
• Coordinate with a 9-member executive board to execute 100+ events throughout the school year
• Directly oversee 9 committee chairs spanning across 3 teams in Internal Relations, Campus Relations, and ELLAS and monitors their performance, output, and schedules team meetings

Austin, Texas, United States

• Managed attendance of ~200 members through a complex point-tracking system to incentivize member participation and increase retention throughout the school year by recognizing active members within the organization
• Administered bi-weekly surveys to collect feedback for organization-level improvement with an average 80% response rate

• Analyzed 400+ customer data from Salesforce to optimize customer outreach and retention based on analytical reports
• Assisted in the development of social media marketing campaigns, resulting in a 20% increase in online engagement
• Supported the planning and execution of local community events, resulting in a 15% increase in brand awareness
• Established partnerships with 30+ apartment complexes, expanding coverage and driving a 20% increase in policy sales

• Answered 10+ questions daily from callers necessary to complete calls about coding or designations and advance efficiency
• Communicated frequently with supervisors to schedule weekly interviews with potential new hires and 2-3 mock calls
• Generated interest in services by utilizing incentive prizes to increase engagement by 15% and encourage individuals to call

• Advocated for 13 school-specific donations coming from alumni, parents, and friends through storytelling and research
• Contacted over 8,000 alumni and received ~$15,000 in total donations yielding a 20% increase over prior quarter results

Jersey City, New Jersey, United States

Selected from a competitive pool of 10,000 applicants to participate in a career workshop and networking event, gaining valuable experience in finance through interactive sessions and interviewing skills boot camp with mentors and recruiters.

Participated in a personalized digital curriculum to learn more about careers in finance, interviewing, and recruiting at Goldman Sachs.

Bachelor Of Business Administration - Bba, Marketing/Marketing Management, General

Activities and Societies: Hispanic Business Student Organization

Minor, Accounting

High School Diploma

Activities and Societies: National Honor Society, Mu Alpha Theta