Daniel Ashford Email & Phone Number

Auckland, New Zealand

I lead the IT team in strategy, project priorities, support, project management and contractor administration for the group’s IT platforms, positioning and enabling the wider organization to utilize technology and business solutions for better outcomes and performance.

Auckland, New Zealand

As an engineering team leader at Kinetics my role involves managing systems engineers of all skills levels to deliver high levels of service for our clients. I have hired, onboarded and mentored staff to achieve at the highest levels. I have developed reporting tools to help quickly identify any performance or service issues and get them resolved quickly..

The Queue Manager role is the glue that pulls it all together for tickets logged against the remote queue. It requires reviewing and planning of each ticket and then communicating our plan to our clients. This role helps improve the efficiency of the remote team and improves the experience clients have when dealing with Kinetics. As Queue Manager my role.

I moved into the remote team at Kinetics as the team grew and became a more important part of the way Kinetics did business. My role in the team helped us to respond quicker to client requests and help clients achieve their business goals with less disruption. The remote team has grown to a point where most of the work at Kinetics is handled remotely.While.

My role at Kinetics began in the field responding to clients IT needs wherever they needed assistance. I have assisted clients with everything concerning their IT infrastructure from their cloud environment to their desktop computer. I work regularly on projects to roll out improvements to our clients working to keep on time and within budget while meeting.

Parnell, Auckland

At KDB IT (Now Vemo IT) I worked as an intermediate systems engineer. The role involved a wide variety of technical work while meeting the deadlines and expectations of clients. I was the primary engineer for a number of clients and took responsibility for all aspects of the client’s network. This often involved planning and implementing solutions for.

I worked for Sutton Group while it was rapidly expanding as the demand for Infant Formula grew overseas. I was involved in lots of project work involved in upgrading the network for Sutton Group's rapidly growing needs. This required my team to implement new solutions that would see us through the rapid growth of the company while being extremely reliable.