Daniela Suarez Email & Phone Number

Munich, By, De

Munich, Bavaria, Germany

- Lead the successful onboarding and support of partners from Spanish, Greek, and Portuguese markets onto the Holidu platform.- Collaborate with partners to identify integration needs, offering solutions and guiding them through the integration process.- Provide detailed feedback to partners, fostering continuous improvement in the quality of properties within our portfolio.- Drive revenue growth by actively participating in cross-functional projects that align with team objectives.- Utilize tools such as Looker and Kibana to monitor partner accounts, identifying opportunities to optimize conversion rates and enhance partner performance.- Cultivate and maintain strong relationships with both existing and new partners.- Represent Holidu at industry events, showcasing our services and networking with potential partners.- Organize and lead workshops to educate partners and internal stakeholders on best practices and leverage our processes effectively.- Respond promptly and effectively to partner inquiries, offering prompt solutions and ensuring their satisfaction.- Utilize CRM systems to prioritize partner onboarding tasks and track performance metrics.

Munich, Bavaria, Germany

Munich, Bavaria, Germany

- Provide support to partners throughout the integration process onto the Holidu platform.- Take charge of the new KYC process project, a crucial element of the onboarding process.- Develop strategies to improve the user-friendliness of the KYC process for our partners.- Design and create informative guides, engaging audiovisual content, and personalized assistance resources to facilitate the KYC process.- Collaborate cross-functionally with teams to implement KYC enhancements that align with partner needs and regulatory requirements.- Lead workshops and training sessions to educate team members and partners on the new KYC process.- Gather partner feedback and insights to continuously refine the KYC process and address potential pain points.- Maintain open communication channels with partners, addressing inquiries and concerns related to the KYC and onboarding process.

Munich, Bavaria, Germany

- Develop an individual-targeted framework that serves as the foundation for customized curriculums, tailored to each student's unique learning pace and preferences.- Collaborate with educators and stakeholders to gather insights and data necessary for constructing personalized curriculums.- Design and implement curricular materials that align with the framework, utilizing a diverse range of resources to engage students effectively.- Create language-specific newsletters that captivate student interest, encouraging active participation and a proactive attitude toward learning.- Continuously assess and refine the curriculum framework based on student progress, feedback, and emerging educational trends.- Participate in workshops and professional development sessions to stay current with the latest advancements in personalized learning methodologies.

Munich, Bavaria, Germany

- Provide personalized care to all guests, ensuring an active relationship with the brand as well as educating guests on our product line- Keep close contact with team members to ensure a healthy work environment and report issues to ensure team member morale.

Cali, Colombia

- Conceptualized and produced engaging content tailored for internal consumption, resulting in a marked increase in engagement with the People Ops team.- Collaborated in the planning and execution of innovative internal communication initiatives, programs, and events that effectively conveyed organizational goals and values.- Orchestrated logistics for the company events, ensuring seamless communication among team members and stakeholders. Generated comprehensive reports for leadership, highlighting event impact, reach, and success metrics.- Led the successful implementation of a state-of-the-art People Operations platform, streamlining employee information management.- Devised and executed usability strategies that maximized employee engagement and facilitated seamless platform navigation.- Assumed responsibility for the post-implementation phase, ensuring data integrity, conducting comprehensive training sessions, and promptly addressing bug reports.- Spearheaded customer service and community relations efforts, cultivating strong relationships through timely and responsive messaging.

Colombia

Lead the social and communication strategy for one of the most popular dance academies in Colombia.

Comunicación Social- Periodismo

4 Semestres, Ciencias De La Comunicación

Intercambio Nacional

Intercambio Nacional, Communication And Media Studies