Daniela Torres Email & Phone Number

New York, Ny, Us

• Manage cash report, replenished main register’s change, balanced the vault, and other cash functions in a daily basis.• Coordinate hiring process such as scheduling interviews, completion of I-9s, on-boarding training among other tasks. • Support managers, directors by distributing reports to management, overseeing schedules, and acting as a HR liaison for other store employees.

New York, Ny, Us

• Assisted customers in all inquiries included but not limited to returns, payments, general questions about the store and merchandise, to ensure customer satisfaction.• Reorganized merchandise that has been returned and arranged packages to optimized BOPS and BOSS pick-ups. • Mastered POS system to guarantee maximum customer gratification, approval and loyalty when resolving complains and requests.

• Memorize 42+ menu items in order to ensure proper packing of 40+ orders daily, and guarantee customer satisfaction.• Maintain clear communication between front and back of the restaurant, both with staff and customers.• Execute multitasking while remaining professional and courteous in fast-paced environment. • Manage and handle closing duties, including restocking of items, and organization of each part of the station to certify smooth openings duties and uphold heath standards.

• Supervised movement of the salon, while attending clientele needs.• Arranged phone calls and scheduled appointments to maximize staff potential clientele.• Provided insight for customers inquiries, from creative advice to translating between client-technician communication to optimize understanding and satisfaction.• Preserved salon in perfect conditions to certify wellbeing of both customers and staff and uphold standards of clientele.

• Promoted sales of the products, while incorporating both needs and wants of the customer in order to provide a tailored experienced.• Planned inventory to secure availability of different flavors and organized products to dispense accordingly.• Assisted customers with question to maximize customer content.