Sales Support Supervisor
Current-Utilize analytics to track customer credits, inventory levels, and generate weekly / monthly reports.-Act as a key point of contact for escalated customer inquieres, including pricing discrepancies, delivery updates, and product concerns.-Collaborate with transportation, supply chain, and external vendors / manufactures to coordinate the receiving and shipping of special ordered products.-Manage onboarding process for large school districts / contracts, handling all stages from initial setup to ongoing support.-Conduct ongoing stakeholder meetings to provide updates on newly onboarded accounts, ensuring transparency and and alignment across teams.-Analyze inventory levels to support accurate monthly inventory reconciliation as contractually required.-Foster a positive and collaborative work environment that promotes teamwork, innovation, and continuous improvement.-Develop and implement strategies to optimize the efficiency of procedures.