- Crafts exceptional Espresso-Based Drinks , Filter Coffee, and other beverages (teas, chai, cold brewed options)- Dedicated to elevating on Espresso Bar Practices to Specialty Coffee level standards - Assists Family-Owned Food Business in Menu Creation and Focus for Beverage Program in the Prepared Drinks and Bottled Drinks categories. - Assists in placing orders for needed ingredients, milks, supplies, for smooth operations- Adheres to food safety, cleanliness, and service standards that are already in place.- Provides support in Cash Handling including: Making Change Orders, Dispensing Cash Tips to Team, Alerting Ownership to Cash Discrepancies- Able to assist Kitchen Team in basic food preparation on the Line, expediting orders, and receiving deliveries.- Creates attractive A-Frame Signage with Featured and Seasonal products to drive foot traffic into the Cafe. - Assists with special orders, event orders, and other community events

- Worked directly under Ownership and Leadership Team and with athird party Financial Company to provide in house administrative support for a business of four cafes and two commissaries in DC & Virginia.- Created SOPs for monthly company conducted Department of Health style inspections and executed monthly inspections across four worksites to build a culture of proactive engagement with Health & Safety standards.- Reestablished and assisted in ongoing engagement with monthly inventories for our Food Program at all cafes/commissaries.- Trained in providing ongoing administrative support in monthly financial close process for Food Program.- Trained in perishable product ordering and maintained company standards for Order Guides, Ordering Schedules with both internal (commissary) transfers and external vendors.

-Assists Location Manager, Chef, and Kitchen Lead in operations of a Cafe and Commissary that generates $15k-19k and $10k a week respectively. Includes coding invoices, maintaining inventories, cash deposits, and updating digital ordering platforms for customers. -Trains and guides a team of 8+ Front of House Team Members (Shift Leads and Baristas) per Slipstream Standards including initial onboarding training. Committed to upholding standards to create an engaged, community focused team and work environment. -Works closely with ownership and Leadership in events planning.-Committed to safe spaces for staff and guests in accordance with local and company standards and mandates during the COVID-19 Pandemic.

- Responsible knowing all aspects of operating the Front of House at Slipstream DC's Navy Yard location including running registers including preparing shift deposits, preparing espresso beverages with a Modbar machine, prepping ingredients for house specialty drinks, knowing and preparing house cocktails in our bar, and maintaining the cleanliness of our dining areas.- In charge of Dry Goods ordering for both Front of House and Back of House operations. Assists in with ordering perishable ingredients for our Espresso Bar as well as assisting Kitchen Leads with ordering. - Assists with Receiving and coding invoices.

- Responsible for managing staff that maintains our locations automated inventory ordering system, Demand Analytix (DAX) for all retail category items in the following departments: Housewares, Beverage, Candy, Coffee, Fruits, Nuts, Packaged Foods, and Frozen Foods.- Trained new associates and supervisors in operating handheld inventory devices to ensure a greater control on inventory stock. - Trained keyholding supervisors on proper cash closing and accounting reporting procedures to conclude daily business as well as ensuring the marketplace is clean and secured for the next day of business.- Purchased all products for our fresh Dairy Departments and interfacing with Corporate Merchandising regarding the standardization of the department at a company level. - Wrote the weekly Store schedule for a team of 50+ people across all departments; keeping in mind Employee status (FT/PT), avoiding OT, work life balance (avoiding 'clopens'), etc. - Acted as a licensed Alcoholic Beverage Manager when on site; ensures that all aspects of alcoholic beverage sales and service are executed per local laws and company policies. - Worked to find operational efficiencies at all levels, no matter how big or small they may seem like reducing linen costs, operational supplies costs by promoting reusable cups, bags, etc. - Dedicated to profitability for continued compassionate and sustainable business maintenance and readying for future growth. - Promotes cross training for all associates to reduce overall labor costs, once staff are confident in one section of the store. - Managed and conducted all retail recruiting including using Snag A Job as the primary recruiting tool and improving hiring standards.- Worked in winding down operations and closing retail location at the Georgetown Market.

- Responsible for managing staff that maintains our locations automated inventory ordering system, Demand Analytix (DAX) for all retail category items in the following departments: Housewares, Beverage, Candy, Coffee, Fruits, Nuts, Packaged Foods, and Frozen Foods.- Training new associates and supervisors in operating handheld inventory devices to ensure a greater control on inventory stock. - Trains keyholding supervisors on proper cash closing and accounting reporting procedures to coclude daily business as well as ensuring the marketplace is clean and secured for the next day of business.- Purchases all products for our fresh Dairy, Cheese, and Charcuterie Departments and interfacing with Corporate Merchandising regarding the standardization of the department at a company level. - Writes the weekly Packaged Foods schedule for a team of six associates. - Writes the weekly Front End schedule for a team of five associates.- Interfaces with vendors to set up product demos to increase product visibility and drive sales. - Acts as a licensed Alcoholic Beverage Manager when on site; ensures that all aspects of alcoholic beverage sales and service are executed per local laws and company policies.

- Responsible for maintaining our locations automated inventory ordering system, Demand Analytix (DAX) for all retail category items in the following departments: Housewares, Beverage, Candy, Coffee, Fruits, Nuts, Packaged Foods, and Frozen Foods.- Training new associates in operating handheld inventory devices to ensure a greater control on inventory stock. - Purchases all products for our fresh Dairy Department and interfacing with Corporate Merchandising regarding the standardization of the department at a company level. - Fulfills the role of Lead Visual Merchandiser in store by directing associates to execute Corporate Visual Merchandising Seasonal & Featured Product displays according to corporate timetables. - Writes the weekly Packaged Foods schedule for a team of six associates. - Interfaces with vendors to set up product demos to increase product visibility and drive sales. - Purchases fresh weekly floral selections to reestablish a full market experience akin to our flagship location in Soho, New York.

- Aids the management team with routine store operations and functions including managing employee breaks (particularly front end/cashier staff) and covering departments short on staff- Carrys out accounting procedures for all cash tills including Front End and Espresso registers; counting and balancing till totals, counting the store safe, performing pick-ups with Brinks, and change orders- Responsible for performing full cash accounting and store closing procedures including daily sales reporting to corporate accounting; ensuring store's physical cleanliness and security for the next day of business- Communicates all pertinant issues regarding all aspects of market operations to the management and supervision team including employee performance, stocking issues, customer concerns, etc- Writes the weekly Front End schedule for a team of six cashiers, assists in writing the Pastry & Candy schedule for a team of four associates, and assists in writing the Espresso Bar schedule for a team of seven baristas.

- Creating attractive and full countertop displays for the Housewares Department compliant with Dean & Deluca's aesthetic vision- Responsible for all departmental purchasing and tailoring offerings based upon local market demands- Managing inventory and improving stock control for better departmental operations - Provide customers with attentive and detailed service to personal needs including custom gift basket preparation- Assisted in onboarding and landing brand new product assortment in Q4 2016 to re-establish location's direction with Corporate Housewares Vision- Hired one additional associate staff member to specialize in Housewares Department Offerings

- Capable of preparing a full espresso bar menu with a La Marzocco GB/5 3 Group Semi Automatic Machine- Able to properly open and close both the Café and Bakery & Pastry Departments which include setup, product inventory, restocking, and evening cleanup- Provides premium customer service by paying close attention to detail and guiding store patrons through our product selections to find exactly what they need- Responsible for ordering perishable operational supplies on an every other day basis- Guides, educates, and trains new baristas in departmental functions

- Prepared all items offered on our menus which include all our signature Sweet and Savory Crepes as well as our recently introduced Sandwich & Panini Menu. - Crafted exceptional Espresso Beverages from years of prior experience. - Advised ownership/management on an array of issues; purchasing, decor, layout, menu updates. - Maintained cafe cleanliness; mopping, cleaning prep areas, properly storing food and food prep materials. - Keyholding responsibilities included; balancing cash tills, tipping out other staff members, preparing shift deposits, and ensuring cafe security for the next day of business. - Created attractive signage that highlight seasonal or special menu offerings to drive sales. Significant increase in sales for featured products compared to previous year sales; Fruit Smoothies, in particular, showed triple digit percent sales increase for June 2016 over the prior year. - Introduced Fall Feature Menu of four specialty Espresso Beverages in Q4 to increase seasonal sales and better tracking of those sales for future use. Feature Drinks accounted for 3% of Q4 Prepared Beverage Sales. - Consistent upselling on Prepared Beverages resulted in personal average per Prepared Beverage sale of 9% over store average. - Assisted ownership and management with selecting Bottled Beverages brands and maintaining a full and presentable display case.

- Responsible for all aspects of Store while on duty including; stocking, pricing, customer service, merchandising, sales and cash reconciliation, and store security.

- Trained in improving fellow student resumes and cover letters- Promoted and communicated the importance of the Career Center on campus in 49 classroom presentations and 4 workshops to 1,215 students- Supported outreach efforts via out-of-office drop-in hours at the University Library.

- Attend to the needs and questions of museum-goers- Trained and well versed in current exhibitions and information regarding their artists- Assist in setting up, staffing and hosting special events such as openings and galas- Record and photograph special events and gallery talks

- Focused on editing Chinese to English translated articles for same day publication- Assisted non-native English speaking colleagues in writing more fluently on a daily basis- Coordinated with supervisor on time sensitive business articles for immediate release- Aided in translating articles for a new feature page

- Trained to operate cash registers in both the Front Store Checkout and Pharmacy Checkout- Completed basic clerical work in the Pharmacy - Stocked the store and dealt with overstock- Completed numerous store layout and product placement plans- Trained in running the One-Hour Photo Lab which included; start up and shut down of the processing equipment, daily checks and maintenance, mixing photo processing chemicals for film and paper processing, and assisting customers with needs and questions regarding their cameras or the in-store Kodak Photo Kiosks