As a Senior mechatronics & robotics Lead at Amazon, I manage day-to-day maintenance operations for mechanical and electrical equipment, ensuring optimal efficiency and safety.Maintenance Leadership: Oversee maintenance activities, prioritize projects, and manage shutdowns with Operations Managers to minimize downtime.Technical Expertise: Diagnose and repair complex automation systems and PLCs, and implement engineering solutions to improve reliability.Data-Driven Optimization: Analyze equipment performance and maintenance history to refine strategies and optimize preventative maintenance.Project Management: Lead cross-functional projects, manage cost and energy efficiency initiatives, and ensure timely execution of maintenance tasks.Risk Management: Monitor equipment performance, identify vulnerabilities, and provide remediation recommendations to prevent failures.I leverage strong technical, analytical, and leadership skills to enhance reliability and drive continuous improvement across operations.

Provide hydraulic system control service, as well as electrical schematics and related documentation for product electrical systems, and suggest potential modifications to electrical designs to increase cost, quality, and performance. Coaching and mentoring clients.

As a Technical Support Engineer, I provided comprehensive technical support for customers across Mexico, focusing on electrical and mechanical equipment in mining operations.Customer Training & Support: Developed and delivered an electrical training program for customer technicians, significantly reducing downtime and basic support calls while enabling me to focus on complex technical issues.Equipment Configuration & Maintenance: Configured and maintained road header machines, emphasizing electrical control systems for efficient tunneling operations.Advanced Troubleshooting: Investigated and resolved complex technical problems, serving as an escalation point for technical issues and collaborating closely with the manufacturer.Collaboration & Communication: Coordinated maintenance planning with cross-functional teams, presented downtime needs, and prioritized repair events to ensure smooth operations.Quality Service Delivery: Conducted equipment testing, calibration, and repair, achieving high customer satisfaction through hands-on problem-solving and excellent communication skills.I combined technical expertise with strong communication and training skills to enhance customer satisfaction and equipment reliability.

As a Process Engineer in the automotive industry, I focused on optimizing assembly processes, enhancing quality, and reducing costs through innovative solutions.Process Redesign & Cost Savings: Led the redesign of NVH control strategies, achieving significant cost savings and process improvements.Cross-Functional Collaboration: Worked closely with design, quality, and procurement teams to ensure seamless integration and efficiency in the assembly process.Documentation & Compliance: Developed and maintained comprehensive documentation, including work instructions and process flowcharts, to meet quality and environmental standards.Testing & Standardization: Standardized and created a transmission test bench and played a critical role in PFMEA development and process standardization.Root Cause Analysis: Conducted RCAs to identify and resolve underlying issues, preventing recurrence and ensuring process reliability.Assembly Leadership: Led the assembly manufacturing process for the transfer case, ensuring efficiency, quality, and compliance with customer requirements.I leveraged technical expertise and a collaborative approach to drive improvements in manufacturing processes and achieve operational excellence.