Daniel Kim Email & Phone Number

Torrance, California, United States

I operated a high-trafficked Verizon location and led a team of sales consultants to provide excellent customer service to all patrons, walk-in or by appointment, while driving sales to reach company objectives and sales targets. My first task as store manager was to oversee a low-performing store and spearhead a revised sale process to maximize gross profit contribution. I was able to successfully exceed expectations and increase the store's average gross profit by 30% by monitoring store performance and highlighting opportunities to create strategies on improving KPIs.

Long Beach, California, United States

-Cultivated customer loyalty and delivered high turnovers along with increased customer renewal, while providing excellent customer service-Provided A1 service while processing planned changes and transactions -Built relationships with 10+ small to medium business owners and proactively offered solutions for their telecommunication needs-Acted as Manager in supervisor's absence for 3 months and ensured all business operations ran efficiently-Collaborated with Verizon account managers in order to deliver customized business solutions for individual clients-12 time Top-5 grossing Sales Consultants within the district for 24 pay periods

Los Angeles, California, United States

-Prioritized tasks to 30+ warehouse workers and delegated the unloading of containers, and organizing of merchandise within warehouses over 350,000 sq. ft. -Produced Sales Orders and corresponding Purchase Orders-Created Bill of Ladings for outgoing orders for multiple customers-Facilitated the shipping process with the Sales team for successful on-time shipping of hundreds of thousand units

Los Angeles, California, United States