Daniel Fry Email & Phone Number

Spokane-Coeur D'Alene Area

Certified Cornerstone on Demand (CSOD) administrator with quarterly certifications, possessing expertise in Tier 3 support and small project management within a SCRUM framework. Responsibilities encompass providing technical support to project stakeholders, managing small projects using agile methodologies, and ensuring the seamless operation of learning management systems and cloud-based technologies. Experienced in applying specific functional and industry knowledge to develop learning solutions and contribute to projects of moderate scope and complexity.❖ Delivered strategic and tactical guidance on LMS and cloud technologies, enabling compliance with evolving training requirements and improving learner engagement rates.❖ Spearheaded the design and implementation of the FAI credential program, improving certification efficiency and ensuring compliance with federal acquisition standards.❖ Leveraged functional expertise to resolve LMS challenges, designing a Planner tool that streamlined team operations, reducing project delays by 15%.❖ Developed and contributed to solutions for various moderate-scope problems, ensuring effective implementation and long-term impact, including Certification creation, Email system troubleshooting, unique user experience issues, and extensive reports creation and troubleshooting. ❖ Harnessed AI tools for in-depth CSOD research, resolving 95% of queries within SLA and cutting problem-solving time by 20%, ensuring uninterrupted system functionality for end-users.❖ Worked independently with minimal guidance to deliver high-quality results while supporting organizational objectives.❖ Reviewed and guided the activities of junior employees, fostering professional development and ensuring project success.

Remote

Serves as an internal and external consultant for technical and non-technical training functions, supporting agency personnel involved in implementing Federal programs. Specializes in developing training strategies, overseeing instructional materials, and ensuring the successful execution of training initiatives for complex projects.❖ Directed developing, implementing, and overseeing training documentation supporting the US Navy’s FLINT (Force Level Integration) software under the Product Support Manager (PSM) Training program.❖ Systematized communication and coordination efforts with key stakeholders, including Navy customers, GTRI (Prime Development Contractor), PSM, and Millennium Corporation.❖ Maintained and enhanced training program integrity by aligning instructional materials with task analysis and evaluation plans, achieving a 95% compliance rate with Navy training standards.❖ Authored and presented Product Development Status Briefs to advisory boards, driving informed decision-making and expediting key development milestones by 15%.❖ Delivered comprehensive inputs across all aspects of training within the team’s scope, ensuring alignment with program goals.❖ Applied advanced training analysis and development methodologies to communicate critical outcomes, risks, mitigations, and recommendations, ensuring alignment with cost, schedule, and performance objectives.❖ Designed and refined FLINT FEA documentation, enabling adaptation to evolving requirements and achieving delivery timelines 10% ahead of schedule, ensuring readiness for subsequent program phases.❖ Designed the IMS under the Navy’s SWAP framework, aligning it with the FLINT Agile master schedule for seamless integration.

Greater Seattle Area

Designed and delivered customized training courses on products, equipment, and business processes tailored to client-specific needs. Ensured effective course delivery through meticulous preparation, collaboration, quality assurance, and evaluation, while fostering a positive and engaging learning environment. Supported sales efforts by aligning training solutions with client objectives and business goals.❖ Designed and delivered client-focused training courses, improving participant performance metrics by 25% through tailored instructional strategies on product and equipment operations.❖ Customized Training Materials: Researched and tailored course materials and documentation to meet the unique needs of diverse audiences.❖ Partnered with clients to refine training materials, resulting in a 20% improvement in material clarity and alignment with business objectives, ensuring effective knowledge transfer❖ Conducted comprehensive quality data reviews to support accurate and effective course delivery.❖ Fostered a highly engaging learning environment, resulting in a 95% course completion rate and a 90% average trainee satisfaction score.❖ Monitored class evaluations to assess training effectiveness and ensure customer satisfaction.❖ Provided additional sales support activities, aligning training solutions with broader client goals and fostering long-term partnerships.

Keyport,Wa

Led and managed comprehensive obsolescence and lifecycle management efforts for Marine Corps ground vehicles, and support systems, ensuring operational readiness and program sustainability. Oversaw high-value assets and complex Bills of Materials (BOMs) while collaborating with program offices, technical managers, and engineers to address obsolescence challenges, improve data accuracy, and streamline acquisition processes. Provided leadership, strategic guidance, and mentorship to cross-functional teams, supporting organizational objectives and driving mission success.❖ Directed the GS-13 obsolescence management group, optimizing lifecycle management across 15 platforms and reducing downtime by 20% through strategic acquisition planning.❖ Oversaw BOMs for over 3,000 vehicles and 50,000 parts valued at $1 billion, implementing procurement efficiencies that saved $500,000 annually in maintenance costs.❖ Partnered with program offices to enhance system acquisition and sustainment strategies, extending platform lifecycles by an average of 15%.❖ Implemented lifecycle strategies that addressed obsolescence issues, increasing operational availability by 25% and ensuring the sustainability of critical ground vehicle systems.❖ Partnered with program officers and technical project managers to establish project execution quotes and statements of work, ensuring alignment with mission requirements.❖ Directed nationwide teams of engineers, equipment specialists, and Program Advocacy: Represented Buffalo, Cougar, P-19R, and LVSR programs in bi-monthly project planning review meetings with senior leadership, including Branch and Division Heads.❖ Acted as Lead for Code 463, managing a $2.5 million budget and coordinating 35 personnel to implement cost-saving measures, reducing project expenses by 10% while maintaining mission readiness.

Keyport, Wa

Led the development, scheduling, deployment, and support of the ASM Remote Systems for Naval air commands, ensuring seamless operations and functionality for standalone systems deployed at sea. Oversaw system updates, troubleshooting, and customer support while coordinating with key stakeholders to achieve deployment milestones and maintain operational readiness.❖ Negotiated deployment milestones and goals with commands, ensuring readiness before ship deployments.❖ System Maintenance: Conducted periodic updates, including downloading, testing, and deploying bi-weekly system updates to ensure operational reliability.❖ Diagnosed and resolved complex ASM system issues, achieving a 95% uptime rate and significantly reducing error recurrence by 30%.❖ Delivered technical support and real-time communication to tenant commands, ensuring 100% issue resolution within SLA and boosting system user satisfaction rates.❖ Collaborated with the ASM Ship Support Lead to deploy systems fleet-wide, enabling support for over 8,000 personnel across 25 commands and enhancing operational capabilities.❖ Coordinated the deployment of ASM systems to 25 commands, achieving 100% deployment success and enabling seamless support for 8,000 naval personnel❖ Created comprehensive weekly and quarterly reports, facilitating data-driven decisions by senior leadership and improving deployment efficiency.❖ Transitioned into a leadership role with minimal preparation, ensuring uninterrupted operations across program objectives and earning recognition for operational excellence.

Keyport, Washington, United States

Managed and enhanced the ASM web-based record-keeping system's qualification and certification training processes, which supports individual Sailor and Marine records. Oversaw instructor certification, training program development, and continuous improvement initiatives to ensure effective delivery and system adoption for Navy and Marine Corps personnel.❖ Trained and certified eight ASM instructors, enabling them to deliver training to over 20,000 Navy and Marine Corps personnel, increasing training coverage and program adoption.❖ Coordinated logistics for 30 annual training sessions across 30 locations, maintaining a $200,000 budget and reducing travel and shipping costs by 15% through optimized scheduling.❖ Authored a comprehensive ASM Training Curriculum aligned with the release of ASM Version 3.2, ensuring training materials reflected system updates and functionality.❖ Delivered CBT for remote teams, increasing accessibility for over 500 personnel monthly and boosting training participation rates by 10%.❖ Prepared attendance records, course testing materials, and competency-based handouts to support structured and effective learning experiences.❖ Designed 30+ CBT modules for fleet users, attracting 1,000 monthly participants and reducing training delivery costs by 40%.

Keyport, Wa

Delivered technical instruction for the Advanced Skills Management (ASM) software program, providing comprehensive training to Navy and Marine Corps personnel. Developed instructional materials, managed classroom logistics, and ensured effective knowledge transfer, contributing to the operational readiness of thousands of service members.❖ Developed and maintained ASM Instructor Guides aligned with NAVEDTRA 130 standards, increasing training consistency and reducing errors across instructional sessions.❖ Conducted training for groups of 20, educating 400+ students per squadron and boosting their proficiency with ASM systems by 30%, as reflected in post-training assessments.❖ Streamlined logistics for $25,000 worth of training equipment, reducing setup times by 15% and ensuring uninterrupted classroom sessions.❖ Trained over 6,000 Navy and Marine Corps personnel, achieving a 30% increase in ASM system proficiency and enabling more effective application in field operations.

Fort Campbell, Ky

Served as a Chinook Crew Chief responsible for the operation, maintenance, and management of CH-47 heavy-lift helicopters, ensuring mission readiness and operational excellence. Directed maintenance teams, mentored personnel, and coordinated logistical efforts to support the transport of personnel and cargo during critical operations, including combat deployments.❖ Developed and managed daily aircrew and aircraft schedules, tracking maintenance cycles, crew rest requirements, and total flight hours to ensure seamless operations.❖ Supervised a team of eight mechanics maintaining 15 CH-47 helicopters, achieving 10,000 flight hours and maintaining an exceptional 90% operational readiness rate, exceeding unit benchmarks.❖ Mentored and trained new personnel, fostering their integration into the unit and building team expertise.❖ Prepared and maintained detailed administrative reports for senior maintenance personnel, supporting informed decision-making.❖ Achieved mastery of all CH-47 systems, enabling rapid troubleshooting and reducing repair times by 25%, ensuring aircraft availability during critical missions.❖ Performed advanced troubleshooting for in-flight and on-ground CH-47 systems, resolving 95% of issues on the first attempt and minimizing mission downtime.❖ Managed maintenance of CH-47 aircraft valued at $36 million, implementing preventative measures that extended lifecycle and repair costs.❖ Researched repair part publications, analyzing National Stock Numbers (NSNs), Manufacturer Part Numbers, and Work Unit Codes for accurate procurement.❖ Executed over 500 pre- and post-flight inspections, maintaining 100% safety compliance and ensuring mission-critical operational readiness.❖ Directed logistics for 5,000 passengers and 200 tons of cargo, optimizing transport schedules and reducing turnaround times by 15% during Operation Enduring Freedom.

For Camplbell, Ky

Developed and implemented the Hazardous Materials Program for the 7th Battalion, 101st Aviation Brigade, establishing policies and procedures to ensure the safe and compliant transportation of hazardous materials via rail, aircraft, and truck. Provided expert guidance on hazardous material logistics, supporting high-value operations and strategic missions.❖ Co-authored the SOP for hazardous material shipments, improving compliance rates and streamlining multi-modal logistics processes for critical operations.❖ Oversaw the transport of assets worth $300 million, ensuring 100% compliance with safety standards and reducing logistics errors.❖ Executed hazardous material logistics for a Presidential visit to Monrovia, Liberia, achieving 100% compliance and delivering all assets ahead of schedule.

Fort Campbell, Ky

Served as an AH-64 Apache Crew Chief responsible for line maintenance and operational readiness for heavily armed attack helicopters. Ensured the aircraft’s safety, functionality, and compliance with regulations while managing technical documentation and authorizing flight releases. Adapted to operational needs by obtaining dual qualification in CH-47 Chinook maintenance, demonstrating versatility and technical expertise. ❖ Conducted comprehensive line maintenance, reducing aircraft downtime by 25% through efficient operational checks and servicing procedures.❖ Procured necessary parts and utilized aircraft technical manuals to support maintenance operations and ensure compliance with regulatory standards.❖ Inspected aircraft logs, records, and weight and balance data before flight to ensure operational safety and compliance.❖ Authorized 150+ Apache flights post-maintenance, ensuring 100% operational readiness and adherence to safety standards.❖ Dual Aircraft Qualification: Selected to transition from AH-64 Apache to CH-47 Chinook maintenance due to a shortage of Chinook mechanics, achieving dual qualification and broadening aircraft repair capabilities.

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Bachelor’S Degree, Professional Aeronautics, 3.2

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Associate Of Science - As, Aeronautics/Aviation/Aerospace Science And Technology, General, 3.2

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Army Leadership, Organizational Leadership

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Associate’S Degree, Science Aviation Management

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