As a director, I oversee the team management and commercial aspect of MedTec Design Services Ltd. One of the most important elements to my role is Business Development and Strategic Growth. I identify and assess new market sectors, growth areas, trends, customers and products and services, as well as set aims and objectives in order to develop, grow and improve the business. I take great pride and responsibility in my ability to successfully secure new business for MedTec, this has been evident… Show more As a director, I oversee the team management and commercial aspect of MedTec Design Services Ltd. One of the most important elements to my role is Business Development and Strategic Growth. I identify and assess new market sectors, growth areas, trends, customers and products and services, as well as set aims and objectives in order to develop, grow and improve the business. I take great pride and responsibility in my ability to successfully secure new business for MedTec, this has been evident in the pivotal role that I have played in bringing a vast number of new major clients to the company, many of which I have nurtured into repeat business. I also manage the day to day administration of the business including everything from HR and finance to health and safety. Additionally, my role encompasses the management and administration behind the work experience opportunities that MedTec provides to young design engineer enthusiasts. Exceptional customer relations go hand in hand with the fantastic services that we offer, so it is my job to ensure that every client's requirements are met and that they feel valued, understood and appreciated as MedTec customers. I regularly network with other businesses at local events as a way of creating new and building on current customer relationships, reinforcing just how important our client liaison is to us. Furthermore, the marketing of the company is under my domain, I am in charge of maintaining MedTec's corporate identity, as well as the branding and design of everything from our website to our promotional material. I have been the driving force behind the implementation of our new Quality Management System, allowing us to gain ISO 9001 certification from the British Assessment Bureau for Quality Management Systems. This assures our customers that we have the ability to consistently provide products and services that meet their needs as well as the international regulatory requirements. Show less