Daniel Cazes Email & Phone Number

Richmond Hill, On, Ca

Toronto, Ontario, Canada

𝗣𝗿𝗼𝗯𝗹𝗲𝗺 𝗦𝗼𝗹𝘃𝗶𝗻𝗴 𝗮𝗻𝗱 𝗧𝗿𝗼𝘂𝗯𝗹𝗲𝘀𝗵𝗼𝗼𝘁𝗶𝗻𝗴• Resolved 80+ Blue Prism, Power Platform and UiPath incidents, while managing business relationship through critical incident resolution• Took initiative to standardized and streamline production deployment procedures after rollout of new auditing requirements𝗖𝗿𝗶𝘁𝗶𝗰𝗮𝗹 𝗜𝗻𝗰𝗶𝗱𝗲𝗻𝘁 𝗥𝗲𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁• Handled critical tickets impacting end-users typically within 24 hours• Created troubleshooting steps for onboarding employees for Power Platform incident resolution

Toronto, Ontario, Canada

𝗤𝘂𝗶𝗰𝗸𝗹𝘆 𝗟𝗲𝗮𝗿𝗻 𝗡𝗲𝘄 𝗦𝗸𝗶𝗹𝗹𝘀 𝘁𝗼 𝗜𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹 𝗮𝗻𝗱 𝗪𝗼𝗿𝗸𝗽𝗹𝗮𝗰𝗲 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝘃𝗶𝘁𝘆• Created 4 comprehensive automation processes, generating over $1 million in cost savings.• Achieved Blue Prism Certification within 6 weeks and delivered the first end-to-end automation project within 3 months of onboarding.• Designed and developed a Power Platform App that streamlined the internal auditing process for testing user IDs.• Actively volunteered to address additional Power Platform incidents.

Toronto, Ontario, Canada

𝗖𝗼𝗻𝗰𝗲𝗽𝘁 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗙𝗲𝗮𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆 𝗦𝘁𝘂𝗱𝘆• Compiled technical documentation of conceptualized website, data collection tool, relational database application and analytical dashboard• Created multiple concept landing pages for EvaluationStud.io using WordPress𝗣𝗿𝗼𝗼𝗳 𝗼𝗳 𝗖𝗼𝗻𝗰𝗲𝗽𝘁 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗧𝗲𝘀𝘁𝗶𝗻𝗴• Created Survey Collection Tool linked to SQL database hosted on Canadian AWS servers• Used opensource dashboarding service Grafana to display trends and statistics in data collection𝗣𝗼𝘄𝗲𝗿 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗖𝗮𝗻𝘃𝗮𝘀 𝗔𝗽𝗽 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 Management• Compiled Functional Requirement Document based on PoC initial testing results• Contracted PowerApps Developers to create Canvas application and provisioned access to development environments• Ensured delivery deadlines were met and completed delivery of application 15% under expected budget

44 King Street West Toronto, On M5H 1H1

𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗦𝘁𝗿𝗲𝗮𝗺𝗹𝗶𝗻𝗲 𝗮𝗻𝗱 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 𝗢𝗽𝗽𝗼𝗿𝘁𝘂𝗻𝗶𝘁𝗶𝗲𝘀• Notarizing of estate documentation and updating multiple enterprise databases following regulatory policy• Shadowed operators completing repetitive daily tasks and document confirmation• Maintained in-office clerical duties during WFH in addition to daily tasks

Downsview, Ontario

𝗗𝗮𝘁𝗮𝗯𝗮𝘀𝗲 𝗮𝗻𝗱 𝗡𝗲𝘁𝘄𝗼𝗿𝗸 𝗛𝗮𝗿𝗱𝘄𝗮𝗿𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁• Managed enterprise SQL databases for real-estate agency offices• Collaborated with executive teams to plan and prioritize corporate strategic initiatives during COVID-19• Upkeep accurate inventory of hardware and software resources for 6 real estate offices• Troubleshooting problems with, and servicing networking products

Ontario, Canada

𝗠𝗮𝗶𝗻𝘁𝗮𝗶𝗻𝗲𝗱 𝗛𝗶𝗴𝗵 𝗔𝗰𝗰𝘂𝗿𝗮𝗰𝘆 𝗔𝗜 𝗖𝗵𝗮𝘁𝗯𝗼𝘁 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗳𝗼𝗿 𝗖𝗹𝗶𝗲𝗻𝘁𝘀• Developed Python scripts to clean unstructured text data reducing manual review time requirement and maintaining over 95% NLU accuracy for Home Depot’s AI chatbot• Created monthly formal reports outlining client-specific data and presenting trends in meetings• Provided editorial guidance for responses for clients Home Depot and Freedom Mobile related to upcoming sales and offers𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗧𝗲𝘀𝘁𝗶𝗻𝗴• Helped brainstorm solutions to new product development• Developed python based scripts to test API and response behaviour

Toronto, Canada

• Created a machine learning neural network that used cerebral fMRI to assess neurological disease on 800+ patient images• Assisted in the development of a data processing pipeline for Ph.D. candidates’ research

Bathurst And Steeles

Taught children and adults private / semi-private swimming lessons.

Richmond Hill, Ontario

I taught swimming lessons for children ages 3 - 15. I also supervised and volunteered for the Adapted Aquatics program, which had volunteers working one-on-one with children with physical or mental disabilities.

Master Of Engineering - Meng, Computer Engineering

Bachelor Of Engineering - Beng, Biomedical/Medical Engineering