Warehouse Manager, Inside Sales
Scottsdale, Arizona, United States
Inside Sales Specialist 2019 - 2021Sold products directly to businesses and consumers via telephone and consultative services. Quoted prices, credit terms, and bid specifications. Served as liaison between sales team, receiving team, and clients. Managed customer accounts to bid jobs competitively, fulfill orders, and coordinate material delivery to jobs.• Built trust and credibility with customers by communicating effectively and transparently when issues arose.Counter Sales Specialist 2016 - 2021Assisted with over-the-counter sales to existing and new customers. Troubleshot issues with products and provided recommendations to achieve desired look or output. Helped fill orders based on customer needs in timely manner.• Improved product knowledge and grew in assigned role by volunteering for field experience.• Fostered strong customer relationships, helping to drive sales and network, which led to promotion to inside sales.Warehouse Manager 2016 - 2021Oversaw profit center generating $33M in annual revenue. Maintained responsibility for inventory management. Assigned, delegated, and reviewed assignments and goals with team members. Managed up to 6 employees while performing inside and counter sales responsibilities.• Led and helped organize total warehouse remodel, improving spacing and efficiency, which resulted in faster order fulfillment and reduction in labor hours.• Developed and implemented streamlined paperwork process, enabling material to be processed quickly and correctly to help improve system accuracy.• Increased amount of work completed daily by managing team member hours more effectively to ensure better coverage throughout the day.• Trained and mentored all new employees about workplace / forklift safety and policies and procedures, setting expectations and creating more efficient work environment.•Purchased inventory based on needs and space availability, improving ability to process and store materials for warehouse team.
